Healthcare Customer Service Executive – US Process
2 days ago
We are hiring experienced professionals for a Healthcare Customer Service role with a leading international BPO in Powai, Mumbai. This is an excellent opportunity for candidates with strong communication skills and prior international BPO experience.
Location: Powai, Mumbai (Work from Office)
Role: Customer Service Executive – Healthcare (US Process)
Salary: Up to ₹42,000 in-hand per month (based on last drawn salary & experience)
Shift: US Shift – 5:30 PM to 10:30 AM (any 9 working hours)
Work Days: 5 days working, 2 rotational week-offs
Key Responsibilities
- Handle inbound and outbound calls for healthcare customers in the US
- Assist with queries related to healthcare benefits, insurance claims, billing, and accounts
- Maintain accuracy while handling sensitive healthcare information
- Deliver excellent service and ensure customer satisfaction
Candidate Requirements
- Graduate / Undergraduate with minimum 1 year International BPO experience (voice process preferred)
- Excellent spoken and written English communication skills
- Strong problem-solving skills with customers
- Comfortable working in night shifts (US process)
- All documents must be available
Why Join?
- Fixed salary with attractive incentives
- Maximum in-hand salary up to ₹42,000 based on experience
- Paid training and career growth opportunities
- Opportunity to work in a global healthcare domain
Apply Now – Share your updated resume at
Call or WhatsApp on
Grow your career in the healthcare industry with one of the most trusted international processes.
Job Types: Full-time, Permanent
Pay: ₹25, ₹42,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
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