Birbal Relationship Manager
3 days ago
(A) Birbal Relationship Manager (BRM) Job Description:
- We are looking for an outgoing Birbal Relationship Manager (BRM) to foster strong relationships with our clients.
- The (BRM) Birbal Relationship Manager's responsibilities also include seeking out new business opportunities, providing clients with knowledgable advice, guiding their choices, promptly resolving complaints and ensuring client satisfaction.
- To be successful as a Birbal Relationship Manager (BRM) you should be able to build positive, long-term relationships and support clients in the decision-making process by identifying solutions that most closely meet their needs.
(B) Birbal Relationship Manager (BRM) Responsibilities:
- Maintaining a deep knowledge of company products and services.
- Building and maintaining strong relationships with prospective and existing clients.
- Researching and pursuing new business opportunities.
- Identifying clients' needs and requirements and proposing suitable solutions.
- Providing clients with comprehensive product or service consultations and guiding their decision-making process.
- Upselling and cross-selling products or services to clients.
- Resolving complaints and issues efficiently and in a timely manner.
- Meeting sales or revenue targets.
- Ensuring client satisfaction.
(C) Birbal Relationship Manager (BRM) Requirements:
- Applicable to both freshers and experienced.
- Degree in management, marketing, communication, or a similar field is preferred.
- Experience as a relationship manager, in customer service, or a similar role is preferred.
- Ability to build and maintain strong client and business relationships.
- Proficiency in Microsoft Office and Birbal CRM Softwares.
- Excellent communication and interpersonal skills.
- Good conflict resolution and problem-solving skills.
- Leadership and team management skills.
- Customer-oriented.
Job Types: Full-time, Part-time, Permanent, Fresher, Internship, Contractual / Temporary, Freelance, Volunteer
Contract length: 600 months
Pay: ₹8, ₹40,074.16 per month
Expected hours: No more than 168 per week
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Ability to commute/relocate:
- Kharagpur, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- Teaching: 1 year (Preferred)
- Making lesson plans: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person
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