Back Office Executive Officer

5 days ago

Kharagpur, West Bengal, India Skill Mark Corporate Pvt Ltd Full time ₹ 2,46,255 per year

Back Office Role

Employee Type-Permanent

Experience Range (Years) - Fresher

Fresher,

In Direct Pay-Role,

Required Fresh Graduate Or Under Graduate (12Th Pass),

Male & Female Both Can Apply,

Age Limit 18 Year To 32 Year,

Face To Face Interview,

Industry: Banking

Interview:- Bio-Data, Photo Copy, Academic Documents, I'D Proof,

Dress Code - Indian Formal.

Work Responsibilities :-

Dealing With Sensitive & Private Information Of Numerous Customers Securely And With Confidentiality.

Handling And Resolving Customer Complaints Over The Phone In A Timely Manner.

To Receive Records Of All Disbursements Done At All Four Locations And Maintain a Database In Excel.

Maintains Relationships With Clients By Providing Support, Information, And Guidance, Presentation.

Proper Documentation And File Management.

Managing Risk & Compliance Team and Adhering their Compliances For ME Requirement

Providing Customers With Relevant Products And Services To Help With Their Suitable Needs.

Proactivity:-

Address Customer Concerns By Providing A Viable Solution.

Skills:-

Strong Communication (Both Oral And Written) And Negotiation Skills And Ability To Articulate Own Point Of View

Relationship Management

Basic Computer

Self-Motivated

Commercial Awareness

Problem Solving

Job Types: Full-time, Permanent, Fresher

Pay: ₹13, ₹20,521.55 per month

Benefits:

  • Health insurance
  • Life insurance
  • Provident Fund

Education:

  • Higher Secondary(12th Pass) (Required)

Shift availability:

  • Day Shift (Required)

Work Location: In person

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