E-Commerce Manager

1 week ago

Mumbai Metropolitan Region, India Little IA Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Location:

Mumbai (onsite)

Reporting to:

Founder / Head of Operations

Overview

We're looking for a detail-driven, data-curious, and creatively minded 
E-Commerce Manager

to own every aspect of our Shopify website — from daily product management to site merchandising and performance analysis. This role sits at the intersection of operations, design, and data: you'll be the person who ensures that our digital storefront feels beautiful, functions seamlessly, and performs intelligently.

Key Responsibilities
Shopify Website Management

  • Own all backend operations of the Shopify store.
  • Manage daily product uploads, edits, tags, pricing, collections, and inventory syncing.
  • Oversee homepage and collection page updates — including banners, imagery, and seasonal refreshes.
  • Liaise with photographers, designers, and content teams to ensure all assets are uploaded on time, correctly sized, and optimized.
  • Ensure smooth functionality of apps, integrations, and checkout flow.
  • Conduct regular audits for broken links, errors, or outdated content.

Merchandising & Product Strategy

  • Analyse Shopify data (sales, AOV, conversion, category performance) to identify trends and insights.
  • Recommend adjustments to collections, bundles, or featured products based on performance and seasonality.
  • Work closely with marketing to plan launches, homepage priorities, and cross-selling opportunities.
  • Create and manage product hierarchies and naming structures for optimal user navigation.

Data & Performance Analysis

  • Use Shopify Analytics and GA4 to track conversion rates, cart abandonment, and funnel performance.
  • Build weekly and monthly performance dashboards (by product, collection, campaign).
  • Identify under-performing SKUs or categories and propose actionable next steps (e.g., bundling, price optimization, retargeting).
  • Monitor inventory levels to prevent stockouts and overstock situations.

UX & Visual Site Optimization

  • Own the user journey — ensuring the website feels intuitive, on-brand, and conversion-focused.
  • Partner with design to A/B test layouts, banners, and product presentation.
  • Ensure mobile optimization and page speed performance are maintained across devices.

Cross-Functional Collaboration

  • Work closely with the marketing, design, and operations teams on campaigns, promotions, and new product launches.
  • Align product listings with email marketing, paid ads, and social media plans.
  • Support customer service and fulfilment teams with accurate product and stock data.

Requirements

  • Minimum 4+ years' experience managing a Shopify-based e-commerce store (Shopify Plus preferred).
  • Deep understanding of Shopify backend, Liquid templates, and app integrations.
  • Strong analytical skills with experience in Shopify Analytics, Google Analytics, or similar tools.
  • Understanding of digital merchandising and UX-driven product presentation.
  • Experience with image optimization, basic HTML/CSS (bonus), and SEO best practices.
  • Highly organised, detail-oriented, and able to juggle multiple product launches simultaneously.
  • Strong communication skills and an aesthetic sensibility aligned with premium consumer brands.

Nice-to-Haves

  • Experience in premium/lifestyle retail or children's/luxury categories.
  • Familiarity with tools like Klaviyo, Hotjar, or Pipedrive.
  • Ability to create simple data visualizations or dashboards.

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