Manager Inbound Hunting

1 day ago

Bengaluru, Karnataka, India Cashfree Payments Full time ₹ 2,00,000 - ₹ 6,00,000 per year

As a Small Business Relationship Manager, your primary responsibility is to maintain excellent relationships with small businesses. This involves understanding and fulfilling the clients" requirements, as well as identifying gaps and resolving issues to prevent transaction disputes and ensure transaction growth. You will be executing retention plans for merchants at risk of churning on a monthly basis, as well as generating new leads for market penetration. - Maintain excellent relationships with small businesses - Understand and fulfill clients" requirements - Identify gaps and resolve issues to prevent transaction disputes - Execute retention plans for merchants at risk of churning - Generate new leads for market penetration In addition, you will be tracking and analyzing transaction and gross monetary value to identify root causes for transaction drops and working towards their resolution. Keeping merchants updated about applications, handling daily reports, and collecting feedback from the market will also be part of your role, along with analyzing competition in the market. - Track and analyze transaction and gross monetary value - Identify root causes for transaction drops - Keep merchants updated about applications - Handle daily reports and collect feedback from the market - Analyze competition in the market To excel in this role, you should possess strong interpersonal skills that enable you to build rapport with customers by understanding their requirements effectively.,

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