System Administrator – ServiceNow HRSD

4 days ago

Pune, Maharashtra, India APN Consulting, Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Title:
System Administrator – Servicenow HRSD

Work Location:
PAN INDIA

Type:
Contract

Working Hours
: 12 PM to 9PM / 2PM to 11 PM

Job Description
Essential Skills

Experience Range In Required Skills 6 To 8 Years.
Must-Have HRSD-Specific Platform Knowledge

Security & Access Control

Workflow & Automation

Integration Capabilities

UI & Experience Design

Generative AI & Now Assist (HRSD Flavor)

Compliance & Localization

Good-to-Have ITIL V3/V4 foundation certification

Certifications Required CAD, CSA, Implementation Specialist ITSM

Desirable Skills

  • Designs and develops solutions on the ITSM/ITOM modules using best practices.
  • Partners with ServiceNow Business Analyst to understand requirements and possible solutions.
  • Takes ownership of complex business requirements and works them to completion.
  • Takes ownership of incident queue and work on remediation to completion.
  • Works closely with the ServiceNow functional team and external development partners to build requested items.
  • Experience configuring and improving core and custom applications.
  • Experience configuring and maintaining workflows, flow designs, scripts, UI design, ACL, and business rules.
  • Configure and maintain notifications, UI pages, UI Macros, Script includes and Formatters
  • Has working knowledge of ServiceNow ITSM/ITOM integrations using out of the box spokes or APIs.
  • Develops reports and dashboards using core ServiceNow functionality.
  • Load, manipulate and maintain data between ServiceNow and other systems..

Develops and maintain clear and concise technical and process documentation

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.

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