Sales Damage Audit- Trainee
2 days ago
Role & responsibilities
- Audit and verify reported damages of finished goods in the sales and distribution cycle (including warehouses, distributors, retailers, and in-transit).
- Track damage trends across regions, SKUs, distributors, and transport partners.
- Investigate root causes of product damages (e.g., poor handling, packaging defects, loading/unloading issues, shelf-life expiry, temperature abuse).
- Coordinate with the sales, warehouse, quality assurance, and logistics teams to review damaged inventory and approve write-offs or claims.
- Ensure damaged goods are documented in the system (SAP, Oracle, etc.) in compliance with company policy and regulatory standards.
- Collaborate with finance and internal audit teams to reconcile damage claims with distributor debit notes and sales returns.
- Generate periodic reports and dashboards on damage levels, cost impact, and process gaps.
- Monitor adherence to damage control SOPs by internal teams and third-party partners (e.g., transporters, distributors).
- Provide feedback to packaging and supply chain teams on product fragility or packing efficiency.
- Recommend and help implement improvements to reduce damage frequency and associated costs.
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