Service Delivery Analyst 2

2 weeks ago

Mumbai, Maharashtra, India RANGAM INFOTECH PVT. LTD. Full time ₹ 2,50,000 - ₹ 7,50,000 per year
Job Description

:

Responsible for accurate and timely processing of payroll for India employees, in compliance with local regulations and company policies. Acts as the first point of contact for HR Service center queries from across India employees, ensuring prompt and effective resolution. Supports internal and external audits, reporting requirements, and drives continuous process improvements to enhance overall service delivery.

Responsibilities:
  • Ensure accurate and timely processing of employee payroll in accordance with company policies and local statutory requirements.
  • Perform validation and reconciliation of payroll data prior to finalization to ensure accuracy and completeness.
  • Responding to employee queries related to Payroll, HR Policies, and guidelines.
  • Assist with Payroll audits and support internal/external auditors.
  • Stay updated with changes in tax regulations, statutory deductions, and other payroll related legislation.
  • Contribute to continuous improvement initiatives related to payroll processing and service delivery.
  • Responsible for managing any escalations and or urgent emails.
  • Ensuring Payroll critical requests are addressed on priority during payroll cut-offs and or if escalated.
Requirements:
  • Education: Bachelors/Masters (Preferably HR)
  • Certifications If Any: (Preferably HR)
  • Experience Range: 2 to 5 Years
  • Work Timings: Willing to work in shifts Window: 09:00 a.m. to 21:00 p.m.
  • Job Location: Mumbai
Mandatory skills:
  • At least 2 years experience in managing Payroll / HR service center.
  • Strong MS Excel, Word & PPT skills. Macro skills will be an added advantage.
  • Should possess strong Logical/Analytical skills - ability to think out of the box and propose process improvements.
  • Excellent verbal and written communication skills.
  • Should have a good experience in creating project related artifacts, capability deck etc.
  • Should be able to operate independently with minimal supervision.
Desired skills:
  • Self-motivated, ability to work to tight deadlines.
  • Ability to learn quickly and react with speed and take initiatives.
  • Should be a team player, working alongside people from all walks of life.

  • Service Delivery Analyst

    1 week ago

    Mumbai, Maharashtra, India Institutional Shareholder Services Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Service Delivery Analyst Let's be #BrilliantTogether ISS STOXX is actively hiring a Service Delivery Analyst for Mumbai (Goregaon East) location. This is a 24/7 rotational shift based role with two weekly offs and the role holder will need to work across morning, afternoon, evening and night shifts as per roster / schedule. Overview: The Index...

  • Service Delivery Manager

    5 days ago

    Mumbai, Maharashtra, India Airtel Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Service Delivery ManagerSr. No.Project Manager - Job Description 1 Responsible as a single point of contact (Project Manager) for given set of customer' & Business Team. 2 Customer engagement / meetings to update on project delivery & milestones 3 Coordination with network & cross functional team to meet project timelines. 4 Ensure committed delivery on...

  • Service Delivery Manager

    2 weeks ago

    Mumbai, Maharashtra, India Quotient Consultancy Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Service Delivery Manager (BKC/ Opera House) Leading BANKInterested please connect MAHEK and drop CV at JOB PURPOSEAs an Associate / Service Delivery Manager the incumbent is required to have a customer centric approach and passion for servicing the clients and ensuring our clients have a delightful experience by delivering high-quality, speedy and...

  • Senior Process Analyst

    2 weeks ago

    Mumbai, Maharashtra, India Gallagher Service Center (GSC) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Walk-in Interview for Sr. Analyst for Healthcare Interested candidates kindly pre-registered on the below link: Date - 13th September 25Timing - 10:00am - 2:00pmVenue - 9th floor, C, Embassy 247 park, Lal Bahadur Shastri Rd, Vikhroli West, Mumbai, Maharashtra Senior Analyst (3.5+ years of exp) Role & responsibilities: - Act as the primary point of...

  • it service delivery officer

    3 days ago

    Mumbai, Maharashtra, India RAPSYS TECHNOLOGIES PTE. LTD. Full time ₹ 10,00,000 per year

    Experience:- Minimum 3 years of IT experience especially in service delivery organizationsCTC: 10 Lac total compensation ( including Variable pay )Reporting to: IT Service Line HeadInterviews: 3 rounds.Communication :- Fluent in spoken and written EnglishJOB DESCRIPTION: IT SERVICE DELIVERY OFFICERKEY RESPONSIBILITIES:Service Desk Perform single point of...

  • Service Delivery Manager

    3 days ago

    Mumbai, Maharashtra, India Airtel Full time ₹ 8,00,000 - ₹ 25,00,000 per year

    Service Delivery Manager Sr. No. Project Manager - Job Description 1 Responsible as a single point of contact (Project Manager) for given set of customer' & Business Team. 2 Customer engagement / meetings to update on project delivery & milestones 3 Coordination with network & cross functional team to meet project timelines. 4 Ensure...

  • Media Performance Analyst

    3 days ago

    Mumbai, Maharashtra, India Publicis Global Delivery (PGD) Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Your responsibilities as a Media Performance Analyst (Search) – Fulfil relevant daily, weekly, monthly and quarterly tasks ensuring that all campaigns are executed to plan and meet the targets Build, setup and optimize campaigns across search platforms Assist in building, planning and implementing search structures & marketing strategy...

  • Service Delivery Manager

    2 weeks ago

    Mumbai, Maharashtra, India Konverge Technologies Private Limited Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Roles and Responsibilities.To oversees and ensures the efficient delivery of services to clients by managing service processes, client relationships, internal teams, and service performance to meet Service Level Agreements (SLAs) and business goals. Key responsibilities include managing teams, resolving client issues, optimizing service operations, tracking...

  • Service Delivery

    1 day ago

    Mumbai, Maharashtra, India Intertec Softwares Pvt Ltd Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES): Responsibilities:Responsible to lead the Service Delivery and CSAT of Business-Critical Applications for Large Enterprise Customers in India and GCC Countries.Manage Pre-Sales for Omni Channel and AI Cloud Contact Center and Infra Monitoring/ITOM Applications.Handle Level 2 and L3 troubleshooting for Cloud...

  • Business Analyst

    2 days ago

    Mumbai, Maharashtra, India Tradesmart Fintech Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    We are looking for a Junior Business Analyst with experience in mobile application projects. The candidate will be responsible for gathering requirements, preparing BRDs, coordinating with developers & QA, and ensuring smooth delivery of features. Required Candidate profile1–2 yrs exp as Business Analyst on mobile apps, skilled in BRDs, user stories,...