
Senior Process Analyst
2 weeks ago
Walk-in Interview for Sr. Analyst for Healthcare
Interested candidates kindly pre-registered on the below link:
Date - 13th September 25
Timing - 10:00am - 2:00pm
Venue - 9th floor, C, Embassy 247 park, Lal Bahadur Shastri Rd, Vikhroli West, Mumbai, Maharashtra
Senior Analyst (3.5+ years of exp)
Role & responsibilities: -
- Act as the primary point of contact for the branch (US onshore), providing comprehensive support.
- Understand and implement US Health Insurance regulatory standards, guidelines, policies, and procedures.
- Ensure end-to-end support of the policy lifecycle services.
- Assume the role of Client Associate (~35 accounts) at the branch.
- Conduct end-to-end renewal activities as a US Health Insurance domain expert.
- Coordinate with internal operations teams to complete renewal activities on time.
- Handle queries effectively to minimize rework at the service center.
- Identify risks and issues and navigate them to successful resolution.
- Maintain strong time management and organizational skills.
- Foster a positive relationship with onshore branch staff to enhance the overall customer experience.
- Understand and complete renewal activities documentation, including Census, SBC, SPD, Carrier Proposals, Enrollment Materials, Contracts, Certificates, and Policies.
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