Web Operations Administrator

20 hours ago

Mumbai, Maharashtra, India Talent Sketchers Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Web Operations Administrator

4+ Years

Remote Opportunity

Timings - 7.30pm-3.30am (IST)

Immediate Joiners

Job Description:

We seek a detail-oriented Web Operations Administrator to safeguard our web platforms, optimize user experiences, and support development teams. You'll manage user permissions, ensure web application security and quality, and test web apps and websites for bugs until resolved.

What you'll bring:

Basic understanding of HTML for troubleshooting and content management.

Basic understanding of web application quality assurance principles.

Ability to learn and adapt to new software and platforms quickly.

Strong attention to detail and accuracy in managing user permissions, security alerts, and bugs.

Excellent written and verbal communication skills for clear documentation and effective collaboration.

Strong analytical and problem-solving skills to interpret user complaints, reproduce their reported bugs, and resolve technical issues.

Excellent communication skills to facilitate troubleshooting with non-technical end users.

Proactive approach to learning new technologies and problem-solving.

Effective time management and organizational skills to prioritize tasks and meet deadlines in a fast-paced environment.

Ability to work independently and collaboratively within a team.

Ideal Experience:

Familiarity with WordPress, WP Engine, and Malcare platforms (or a strong aptitude to learn quickly).

Familiarity with web hosting environments (e.g., WP Engine) and server management concepts.

Knowledge of domain management and DNS settings.

2+ years of experience managing user accounts and permissions across various platforms.

Understanding of security best practices for web applications and user data.

Experience with security monitoring tools (e.g., Malcare) and incident response.

Experience with bug management systems

Shopify administrative experience (a plus)

Bachelor's degree in Computer Science, Information Technology, a related field

preferred, or comparable work experience.

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