Field Service Engineer
3 days ago
Exciting opportunity to join Biotage, a global leader in separation science, as a Field Service Engineer in Bengaluru. This dynamic role offers hands on technical challenges, extensive customer engagement, and the chance to work with state-of-the-art scientific instruments.
Key responsibilities
- Install, maintain, and troubleshoot Biotage instruments and systems.
- Deliver user training and perform preventative maintenance to ensure optimal performance.
- Provide prompt and effective technical support to maximize customer satisfaction.
- Take proactive ownership of service activities and resolve customer issues effectively.
- Support the expansion of service contract coverage by promoting value-added services.
- Represent Biotage professionally promoting our products and instruments.
- Collaborate with regional teams to support service excellence.
What we are looking for
- Diploma or BTech in Electronics, Electrical, Mechanical, or Instrument Engineering.
- Experienced within the service industry.
- Adaptable to new technologies.
- Strong communication and interpersonal skills.
- Willingness to travel extensively within the assigned region.
Biotage: where innovation meets impact
About Biotage
Biotage is a global supplier and solutions partner to a wide range of customers within drug discovery and development and analytical testing. With strong expertise in separationand purification technologies, and a focus on leveraging intelligent workflow solutions, we aim to efficiently support the advancement and protection of human health. Learn more
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