Field Service Engineer

2 weeks ago

Delhi India GRUNDFOS Full time

Job Description What is the job about Apply a technical broad and deep knowledge base and customer understanding across functional Service areas and/or units (eg. Field/Onsite or workshop repairs) Your main responsibilities: - Disassemble, inspect, trouble shoot, repair and replace part and re-assemble pumps, pump systems and accessories in a field service and/or shop environment. - Identify the root cause of mechanical, electrical and systematic failures. - Responsible for Complaint Management thru Service App via handheld device/Laptop. - Responsible for the Environmental, Health and Safety Program as outlined by the Health and Safety Manager and as required by local regulations. - Interfaces with team leader and back office to ensure customers expectations are met. - Provide advice to customers at pump and system/application level. - Carry out risk assessment before each job. - Conduct pump hydraulic tests, energy checks. - Prepare quotes for out-of-warranty repairs. - Assist leaders by identifying and providing solutions to service and warranty concerns. - Write Service / FAS reports. - Knows and understands department procedures and goals. - Working on a variety of projects within a short period of time. - Flexible with working hours in order to meet customers expectations, - Comply with standard operational and working practices.report findings to support corrective action activities Your Background: - Engineering Degree or Diploma, with equivalent work experience of 4-5years - Mechincal /Electical & Electronics - Worked with customer service experiences - Knowledge and Experience on Pumps & Pumping system & conversant with their vast appications Do you want to learn more This position is based In Haryana . If this sounds appealing to you, please upload your CV/resume and cover letter today via our Careers portal. If you want to dig deeper into the Grundfos universe, please visit us on LinkedIn or Youtube and to get to know some of your future colleagues and why they appreciate working at Grundfos, check out Meet our people We look forward to hearing from you.

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