Service Advisor
22 hours ago
Company Overview:
We are a reputed automobile dealership in Anugul committed to delivering exceptional service and customer satisfaction. We are looking for a dedicated and customer-focused Service Advisor to join our team and be a key point of contact between our customers and service department.
Job Responsibilities:
- Greet customers and understand their service needs
- Open job cards and explain service details, estimated costs, and timelines
- Coordinate with technicians and ensure timely service delivery
- Follow up with customers on service progress and completion
- Handle customer feedback, complaints, and escalate if necessary
- Maintain service records and documentation accurately
- Promote service packages and offers
Requirements:
- 1–2 years of experience as a Service Advisor (automobile industry preferred)
- Good communication and interpersonal skills
- Basic technical knowledge of vehicles
- Proficiency in MS Office and DMS software (preferred)
- Ability to handle customer queries and deliver a positive experience
Education:
- Diploma or Degree in Automobile Engineering or related field (preferred)
Salary:
- Competitive and based on experience
How to Apply:
Interested candidates can apply directly through Indeed or contact us at
Job Type: Full-time
Pay: ₹10, ₹15,000.00 per month
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