Service In-charge

7 days ago

Angul, India Rita Automobiles Pvt Ltd Full time

**Company**: RITA Automobiles Pvt. Ltd. (Rita Suzuki)
**Industry**: Automobiles
**Position**: Service In-charge
**Experience Required**: 2 - 3 years
**CTC**: ₹17,000 - ₹23,000 per month
**Vacancies**: 2
**Job Location**: Angul - Rita Suzuki

**About the Company**

RITA Automobiles Pvt. Ltd., operating as **Rita Suzuki**, is a trusted name in the **automobile industry**, offering high-quality vehicles and excellent customer service. We are driven by innovation, customer satisfaction, and operational excellence.

**Key Responsibilities**
- Manage and oversee the **service department** operations at the dealership.
- Supervise service advisors, technicians, and support staff to ensure smooth workflow.
- Ensure timely and high-quality service delivery for customer vehicles.
- Maintain high standards of **customer satisfaction and retention**.
- Monitor workshop performance, productivity, and profitability.
- **Handle Insurance Claims and Warranty Claims** - manage documentation, approvals, and timely settlement.
- Coordinate with OEM (Suzuki) for service campaigns, technical support, and updates.
- Ensure compliance with manufacturer guidelines, company policies, and industry regulations.
- Prepare and analyze service reports for management review.

**Skills & Competencies**
- Strong leadership and team management abilities.
- Excellent communication and customer-handling skills.
- Good knowledge of **automobile service operations, insurance, and warranty claims**.
- Ability to handle escalations and resolve technical/customer issues effectively.
- Analytical skills with focus on efficiency and profitability.
- Proficiency in MS Office and service management tools/software.

**Qualifications**
- Graduate/Diploma in Automobile/Mechanical Engineering or relevant field.
- 2-3 years of experience in automobile service management (**experience with 2W/4W dealership preferred**).

**Benefits**
- Monthly CTC: ₹17K - ₹23K.
- Growth opportunities within the automobile industry.
- Incentives and performance-based rewards.
- Training and professional development support.

**Immediate Joiners Preferred**
If you have the experience and enthusiasm to take ownership of spare parts operations, we encourage you to apply

**To Apply**:
Number
- 9668903610

Pay: ₹17,000.00 - ₹23,000.00 per month

Work Location: In person

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