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Clinic Sales Coordinator

2 weeks ago

Bengaluru, Karnataka, India Ministry of Skin Full time ₹ 3,36,448 - ₹ 5,04,672 per year

Job Title: Clinic Sales Coordinator

Location: Bengaluru, Karnataka, India

Job Type: Full-Time

Department: Sales & Patient Services

Job Summary

We are seeking a dynamic and organized Clinic Sales Coordinator to support our clinic's sales and patient engagement efforts. This role involves coordinating sales activities, managing patient inquiries, and ensuring a seamless experience from initial contact through post-treatment follow-up. The ideal candidate will possess strong communication skills, a customer-centric approach, and the ability to manage multiple tasks efficiently.

Key Responsibilities

  • Patient Engagement & Sales Support:
  • Respond promptly to patient inquiries via phone, email, and in-person visits.
  • Provide detailed information about clinic services, procedures, and pricing.
  • Assist patients in understanding treatment options and guide them through the decision-making process.
  • Coordinate with medical staff to schedule consultations and
  • Sales Coordination:
  • Develop and maintain relationships with potential and existing patients to drive repeat business and referrals.
  • Track sales leads, patient interactions, and conversion rates using CRM tools.
  • Collaborate with the marketing team to implement promotional campaigns and track their effectiveness.
  • Prepare and present sales reports to management, highlighting key metrics and areas for improvement.
  • Administrative Duties:
  • Maintain accurate records of patient interactions, treatment plans, and financial transactions.
  • Ensure compliance with all clinic policies and healthcare regulations.
  • Handle billing inquiries and assist patients with payment plans or insurance claims as needed.
  • Coordinate with suppliers and vendors for promotional materials and clinic supplies.

Qualifications

  • Education:
  • Bachelor's degree in Business Administration, Healthcare Management, Marketing, or a related field.
  • Experience:
  • 2+ years of experience in sales coordination, preferably within a healthcare or clinical setting.
  • Familiarity with CRM systems and sales tracking
  • Skills:
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Customer-focused with a compassionate approach to patient care.
  • Proficient in Microsoft Office Suite and CRM software.

Preferred Qualifications

  • Experience in a clinical or healthcare environment.
  • Knowledge of medical terminology and procedures.
  • Ability to speak multiple languages is a plus

Job Type: Full-time

Pay: ₹25, ₹42,560.22 per month

Work Location: In person