Clinical Specialist

4 days ago

Bengaluru, Karnataka, India ti Steps Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Role Summary :

The Clinical Specialist is a medically trained or device-knowledgeable resource who supports clinical adoption of medical devices, assists in procedures, and bridges sales with medical users.

Key Responsibilities :

  • Provide clinical support during product implantation, procedures, or usage in hospital settings
  • Train surgeons, clinicians, OR staff, and end-users on device usage, safety, and best practices
  • Act as a technical liaison between R&D / product team and clinicians, providing feedback and suggestions
  • Support sales team by joining sales calls, addressing technical questions, and facilitating adoption
  • Conduct workshops, seminars, training sessions, and surgical demonstrations
  • Monitor clinical outcomes, collect user feedback, and propose improvements
  • Keep up with clinical literature and technology trends relevant to device domain
  • Maintain documentation of training, clinical cases, feedback, and adverse events

Qualifications / Requirements :

  • Degree in life sciences / biomedical engineering / medical / paramedical discipline
  • 2-5 years of experience in clinical/regulatory / product support in medical devices or similar domain
  • Strong technical and clinical acumen
  • Excellent communication and teaching skills
  • Ability to work in sterile / OR environments and understand surgical protocols
  • Willingness to travel and stay in hospitals overnight if needed

KPIs / Success Metrics :

  • Number of successful clinical support cases
  • Training coverage / satisfaction scores
  • Conversion rate of sales aided by clinical support
  • Feedback from clinicians
  • Safety / compliance adherence

Reporting & Stakeholders :

  • Reports to Head of Clinical / Product / Sales
  • Stakeholders: surgeons, clinicians, sales, quality, regulatory.

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