
Clinical Specialist
1 day ago
Role Summary :
The Clinical Specialist is a medically trained or device-knowledgeable resource who supports clinical adoption of medical devices, assists in procedures, and bridges sales with medical users.
Key Responsibilities :
- Provide clinical support during product implantation, procedures, or usage in hospital settings
- Train surgeons, clinicians, OR staff, and end-users on device usage, safety, and best practices
- Act as a technical liaison between R&D / product team and clinicians, providing feedback and suggestions
- Support sales team by joining sales calls, addressing technical questions, and facilitating adoption
- Conduct workshops, seminars, training sessions, and surgical demonstrations
- Monitor clinical outcomes, collect user feedback, and propose improvements
- Keep up with clinical literature and technology trends relevant to device domain
- Maintain documentation of training, clinical cases, feedback, and adverse events
Qualifications / Requirements :
- Degree in life sciences / biomedical engineering / medical / paramedical discipline
- 2-5 years of experience in clinical/regulatory / product support in medical devices or similar domain
- Strong technical and clinical acumen
- Excellent communication and teaching skills
- Ability to work in sterile / OR environments and understand surgical protocols
- Willingness to travel and stay in hospitals overnight if needed
KPIs / Success Metrics :
- Number of successful clinical support cases
- Training coverage / satisfaction scores
- Conversion rate of sales aided by clinical support
- Feedback from clinicians
- Safety / compliance adherence
Reporting & Stakeholders :
- Reports to Head of Clinical / Product / Sales
- Stakeholders: surgeons, clinicians, sales, quality, regulatory.
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