Clinical Support Specialist
4 days ago
The Clinical Support Specialist will be responsible for performing in-center dental assessments, providing consultation for smile correction treatments, and working in coordination with the orthodontics and clinical teams to ensure a seamless customer experience.
Key Responsibilities:
Educate clients about clear aligner treatments and oral health
Explain treatment plans, procedures, timelines, and pricing
Coordinate with the orthodontic team and clinical backend for case discussions
Ensure proper documentation of customer consultations and consent
Support customer queries and concerns pre- and post-treatment
Maintain high service standards and drive customer satisfaction
Required Qualifications:
BDS (Bachelor of Dental Surgery) – Mandatory
Active Dental Council Registration (State or DCI)
1–3 years of clinical experience preferred (internship considered)
Experience in cosmetic or orthodontic dentistry is a plus
Excellent communication and interpersonal skills
Tech-savvy; ability to use dental software and scanning tools
Job Type: Full-time
Job Type: Full-time
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