Assistant Manager Technical Service

2 weeks ago

Mumbai, Maharashtra, India Elanco Full time ₹ 12,00,000 - ₹ 36,00,000 per year

At Elanco (NYSE: ELAN) – it all starts with animals

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you'll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals' lives better makes life better – join our team today

Your Role: Technical Service Manager – Poultry

As the Technical Service Manager – Poultry, you will be part of the Elanco Animal Health team, supporting our poultry customers across the assigned territory. In this role, you'll be responsible for providing technical expertise, supporting sales teams, and driving customer success through product education, farm management, and nutrition solutions.

Your Responsibilities:

  • Provide technical support and solutions to key poultry accounts, including farms and feed mills, to ensure optimal animal performance and health.

  • Conduct trials, troubleshoot customer issues, and demonstrate the value of Elanco's products and programs.

  • Collaborate with the sales team to deliver technical training and support business growth.

  • Organize and participate in regional meetings, seminars, and farmer education sessions.

  • Monitor market activity, identify opportunities for market expansion, and share insights with senior management.

What You Need to Succeed (minimum qualifications):
  • Education: Bachelor's or Master's degree in Veterinary Science or Animal Science. A management degree, diploma, or MBA is an advantage.
  • Experience: Minimum 8–12 years of related work experience, including 5+ years in the animal health industry with a strong technical or customer-facing focus.
  • Top Skills: Strong communication, leadership, and project management skills; proven ability to translate technical information into practical solutions.
What Will Give You a Competitive Edge (preferred qualifications):
  • Experience working with global or leading local animal health companies.
  • Excellent command of English and local languages.
  • Strong analytical and writing skills, including the ability to create technical content.
  • Strategic understanding of government systems and agricultural policy processes.
  • Proven ability to work independently while contributing effectively to a cross-functional team.
Additional Information:
  • Travel: Approximately 30–40% annually (farm visits, customer meetings, and seminars).
  • Location: India (field-based role with periodic travel within the assigned territory).

Don't meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status

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