Retail and Store Manager

1 day ago

Jaipur, Rajasthan, India Vansun Mediatech Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Responsibilities:-


• Take complete ownership of the store's P&L management.


• Lead and manage a team of 10-20 employees.


• Achieve monthly sales targets for both the team and self while staying within prescribed costs.
• Stay updated on products, pricing, and promotions.


• Deliver an exceptional selling experience by presenting product promotions and sales opportunities based on customer interactions.


• Develop and implement cross-selling strategies and value-added services for relevant products.


• Provide excellent customer service, focusing on brand experience, engagement, and satisfaction.


• Serve as a brand ambassador, building and nurturing strong relationships with customers.
• Meet sales projections, identify opportunities for ongoing sales, and achieve company and individual KPI goals.


• Foster a positive team environment by adhering to company policies and contributing to a collaborative workplace.


• Conduct timely performance reviews with the team.


• Manage vehicle finance and insurance processes, build strong relationships with financiers and insurers, and ensure timely loan approvals, disbursements, and insurance coverage for assets.

Required Skills and Qualifications


• Graduate degree is mandatory.


• Strong communication skills (both written and verbal).


• Positive attitude with a strong motivation to enhance customer satisfaction.


• Minimum 5 years of experience in sales or retail.

Preferred Skills


• Experience in customer service and retail sales, preferably in offline auto sales.


• Proven leadership skills, with min 2 years of experience in leading a team.


• Strong track record of meeting and exceeding sales goals.


• Experience in marketing, customer handling, negotiation, and escalation management.


• Hands-on experience in the full sales cycle, including deal closing.

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