Customer Care Associate

1 week ago

Kakrapar Canal Road Surat, India Shoppers Stop Limited Full time ₹ 2,00,000 - ₹ 5,00,000 per year

We are seeking enthusiastic Sales Associates to join our team. As a Customer Care Associate, you will provide exceptional customer service, assist customers with product selection, and contribute to achieving sales goals. You will play a key role in promoting brand loyalty and ensuring an excellent in-store experience.

Key Responsibilities:


• Greet and engage customers, offering assistance with product selection.


• Maintain up-to-date knowledge of brand products, promotions, and trends.


• Provide personalized styling advice and recommendations.


• Process transactions accurately and efficiently at the point of sale.


• Maintain a clean, organized, and visually appealing sales floor.


• Assist with stock replenishment, inventory management, and merchandising.


• Meet and exceed individual and store sales targets.

Qualifications:


• Strong communication and interpersonal skills.


• Passion for fashion and knowledge of current apparel trends.


• Ability to work in a fast-paced retail environment.


• Previous retail or customer service experience is a plus.

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