Hiring || Key Account Manager || Edtech

1 week ago

Greater Noida, Uttar Pradesh, India Ncr Eduservices Full time ₹ 12,00,000 - ₹ 25,00,000 per year

About NCR Eduservices :

NCR Eduservices is a leading provider of innovative educational technology solutions. We specialize in e-learning platforms, academic content, and digital services tailored for higher education institutions. Our mission is to empower educational ecosystems with technology that transforms learning and institutional operations.

Job Title : Account Manager (EdTech or SaaS)

Location: Noida (Work From Office preferred)

Experience: Minimum 9 years

Gender: Male candidates only

Qualification: BBA / MBA

Role Overview :

We are hiring an experienced Account Manager to lead our client relationships in the EdTech/SaaS domain. This is a strategic role requiring deep domain knowledge, strong client management experience, and a history of working with reputed academic institutions across India. International client-handling exposure is essential.

Key Responsibilities

Client & Account Management

  • Lead client engagements with Indian universities and colleges.
  • Drive onboarding, product implementation, and ongoing relationship management.
  • Act as a single point of contact for institutional clients.

Growth, Expansion & Retention

  • Manage renewals, contract discussions, and upselling opportunities.
  • Identify expansion potential through customer data insights and feedback.
  • Ensure long-term client satisfaction and retention.

Strategic Collaboration

  • Liaise with international clients and internal US/UK teams for alignment.
  • Share strategic feedback for product enhancements and localization.

Travel & Operations

  • Willingness to travel extensively across India for institutional visits.
  • Travel support includes TA, lodging, and fooding arrangements.

Required Skills & Experience

  • Minimum 9 years of overall experience, with at least 3+ years in a managerial role.
  • Strong experience in EdTech and SaaS domains.
  • Proven success in managing high-value clients in the education sector.
  • Prior international exposure (US/UK/Canada/NZ/Australia) within the last 2-3 years.
  • Excellent project management, communication, and negotiation skills.
  • Must be tech-savvy and comfortable working with digital platforms.

Additional Information

  • Work Mode: Work From Office is preferred (WFH only if criteria are fully met)
  • Shift Timings: 10:00 AM to 7:00 PM or 11:00 AM to 8:00 PM IST
  • Working Days: Monday to Saturday (1st & 3rd Saturday Off)
  • Target Market: Reputed Universities & Colleges in Pan India
  • Travel Requirement: TA + Lodging + Fooding covered

To Apply:

Please send your resume and a detailed cover letter explaining how your experience aligns with the requirements to

Regards,

Kirtika Sharma

Team Lead-HR & Operations

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