Client Relationship Manager

2 weeks ago

Delhi NCR, India Sentinels Security Full time US$ 60,000 - US$ 1,20,000 per year
  • Candidate should be Non or Junior Commissioned Officer from the supporting arms of the Army or equivalent in the Navy & Air force or upto the rank of Asst.
  • Commandant of Para Military Forces.
  • Good personality and command & control is required.

  • Fluency in English and working knowledge in computer is required.

  • Act as the main point of contact for assigned clients.

  • Maintain regular communication with clients to assess satisfaction.
  • Handle client complaints or issues efficiently and professionally.
  • Conduct regular client meetings and service review discussions.
  • Coordinate with operations/security teams to ensure timely deployment and performance of guards and other services.
  • Monitor service quality and ensure compliance with agreed service level agreements (SLAs).

Candidate profile:

Junior Non Commissioned Officer of the Army or equivalent in Navy & Air Force or upto the rank of Asst.

Commandant of Para Military Forces.

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