Customer Relationship Management Manager

22 hours ago


Panvel, Maharashtra, India Shree Ramdev Metalex LLP Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Company Description

Shree Ramdev Metalex LLP, an ISO 9001 certified enterprise, is a global leader based in India. The company is known for being process manufacturers, exporters, importers, suppliers, stockists, and traders of high-quality stainless steel products and raw materials. Our state-of-the-art plant processes a wide variety of coils and sheets with various surface finishes. International standards, client specifications, and quality control are of utmost importance to us. For over 46 years, we have been synonymous with quality, reliability, and excellence.

Role Description

This is a full-time on-site role for a Customer Relationship Management Manager, located in Panvel. The CRM Manager will be responsible for managing and analyzing customer interactions and data, improving customer relationships, assisting in sales strategy development, managing market segmentation, and overseeing project management tasks. Daily activities include tracking customer service metrics, solving client issues, analyzing feedback, and ensuring a high level of customer satisfaction.

Qualifications

  • Strong Analytical Skills
  • Effective Communication abilities
  • Experience in Sales and Market Segmentation
  • Proficiency in Project Management
  • Excellent interpersonal and teamwork skills
  • Ability to work on-site in Panvel
  • Bachelor's degree in Business Administration, Marketing, or related field is preferred
  • Experience in the stainless steel or manufacturing industry is a plus


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