Key Account Manager- Direct To customer

3 days ago

Mumbai Mumbai Suburban Navi Mumbai, India Waaree Energies Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Greeting of the Day

Company Name -Waaree Energies Ltd

Location- Goregaon

Experience -10 Years

Key Responsibilities:

  • Account Management: Serve as the primary point of contact for D2C brands, ensuring high levels of client satisfaction and facilitating long-term partnerships.
  • Brand Strategy Development: Collaborate with other relevant organisation to develop and execute strategies tailored to their unique needs, helping them navigate JDs platform and tools to maximize sales, visibility, and engagement.
  • Platform Optimization & Integration: Guide brands through JD's platform, helping them optimize product listings, logistics, and customer service processes to ensure smooth operations and customer satisfaction.
  • Data & Analytics Support: Leverage JDs data analytics tools to provide actionable insights into consumer behaviour, sales performance, and market trends, helping brands make informed decisions about their business strategies.
  • Campaign & Promotion Management: Plan and execute brand-specific campaigns, including seasonal sales events promotions, and exclusive product launches, to boost brand exposure and drive sales.
  • Customer Experience & Feedback: Ensure that D2C brands are effectively managing customer feedback and improving product offerings based on customer insights gathered through JDs review and feedback system.
  • Cross-Functional Collaboration: Work closely with internal teams (marketing, logistics, customer service, and operations) to ensure that D2C brands are receiving the support needed for seamless execution of their business operations on JD.
  • Market Insights & Trends: Stay updated with industry trends and consumer behavior in the D2C sector to help brands stay ahead of the competition and align with evolving consumer preferences.
  • KAM Reporting: Provide regular reports on account performance, campaign success, and growth metrics. Proactively identify areas for improvement and propose actionable solutions to clients.

Interested candidate can send their resume on

For any query please feel free to contact on

Thanks & Regards,

Deepali

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