Call Center Quality Analyst I

Position Type Full timeType Of Hire Experienced relevant combo of work and education Education Desired Bachelor of Commerce BusinessTravel Percentage 0 About the team This will be a part of Quality teamWhat will you be doing Quality Monitoring Evaluate customer interaction o ensure adherence to company standards and identify areas of improvement...

Job Title: Call Center Executive - Work from Office - International BPOJob Type: Full-Time | Night ShiftSalary: ₹20,000 to ₹70,000 per month + performance-based incentivesAbout the Job:Votiko is hiring Call Center Executive for our work from office international BPO team. have experience in telecalling work from office, this is your opportunity to join a...

Position TypeFull timeType Of HireExperienced (relevant combo of work and education)Education DesiredBachelor of Commerce/BusinessTravel Percentage0%General Duties & ResponsibilitiesConducts full scope of activities required to deliver new employee orientation and on-going training for call center personnel. On-going training classes include soft skills...

Executive- Call CenterCore ResponsibilitiesTo handle both inbound & outbound callsTo educate the people calling about the facilities offered by the Home HealthcareTo transfer the incoming calls to the correct extension.Proper diversion or handling of calls in case the person is not available.To handle emergency codes e.g. code blue, bomb threat.Customer...

Job Description:About AML RightSourceWe are AML RightSource, the leading technology-enabled managed services firm focused on fighting financial crime for our clients and the world. Headquartered in Cleveland, Ohio, and operating across the globe, we are a trusted partner to our financial institution, FinTech, money service business, and corporate...

Posting Description Job Title- IND Analyst I Health - Broking Solution Line- Broking Position type- Full Time Work Location- Gurgaon Working style- Hybrid Cab Facility- Yes Shift Time - 12PM to 9PM Required education and certifications critical for the roleGraduate Except technical graduates Required years of experience - 0-1 year of relevant experienceAON...

We are looking for a dedicated Call Center Executive / Senior Executive to provide excellent customer service and manage patient queries efficiently through voice and written platforms. The ideal candidate will maintain empathy and professionalism while handling patient grievances and ensuring timely resolution and escalation as needed.Key...

Job Title: Quality Team Leader Life Insurance ProcessLocation: Gurgaon (Sector 18)Company: GlobivaWork Mode: Work from OfficeWorking Days: 6 Days (Fixed Off)About the Role:We are looking for a Quality Team Leader with proven experience in managing a QA team within the Life Insurance domain. The ideal candidate should be well-versed in call audits,...

Job Title: Business Intelligence Analyst LeadWe are seeking a highly skilled Business Intelligence Analyst to lead our team of data experts. As a Senior Analyst, you will be responsible for driving business growth through data-driven decision making.About the Role:This is an exciting opportunity to join our team and leverage your analytical skills to drive...

Role - Quality Analyst - AutomationResponsibilities:Key Responsibilities: a) Design, develop, and maintain automated tests scripts using Python or Java b) Work on existing automation frameworks or build frameworks from scratch c) Collaborate with developers and product teams to identify test requirements and ensure comprehensive test coverage d) Write,...