Recruitment Admin Coordinator Level 1

This is relevant for India only. 5-7 years of experience.

Purpose and position in organisation

To provide efficient and flexible administrative support to the recruitment process as part of the recruitment administration team. To act as the main point of contact for all queries relating to the support function of the account.

Reports to Team Leader – Recruitment Administration or Principal – Recruitment Administration

People Manager - No

Band - 2 - Specialist

Performance Outcomes/Accountabilities

Data accuracy for self and (Senior) Recruitment Co-ordinators

Completion of tasks within agreed timescales

Compliance to policy and procedure

Completion of mandatory trainings

Customer satisfaction/working within Service Levels

Key Responsibilities

Managing account specific administration activities for the following scope of services: CV capturing, requisition management, interview scheduling, help desk support, candidate checklist management, candidate care, offer management, onboarding, invoice admin, updating applicant tracking system, identity & address verification and pre-employment screening

Managing other various ad-hoc administration activities to support the effective running of the recruitment process e.g., updating Operations Manual or other process documentation

Completing reports and trackers accurately and to deadlines

Building and maintaining strong working relationships between all parties including recruiters, hiring managers, vendors and other account stakeholders

Ensuring stakeholders and colleagues are continually appraised and updated on the relevant processes, including changes providing first line support for managing and resolving escalations

Reviewing processes to identify areas of improvement

Overseeing work allocation and reviewing accuracy of output for other (Senior) Recruitment Co-ordinators

Critical Knowledge, Skills and Experience

Effective English business communication skills, written and oral, plus any client specific languages as required

Working knowledge of Microsoft packages; Outlook, Word, Excel

Critical Behaviours (Max 5) - Must be present from day 1

Cluster - Leading and Interacting

Behaviour - Building Trusted Relationships

Behavioural Descriptors

Makes time to connect with colleagues and clients/stakeholders to develop constructive working relationships

Keeps promises and commitments to demonstrate reliability

Considers whether requirements are realistic and in scope before making commitments

Always acts with integrity and transparency, even when things aren't going as planned

Gains a clear understanding of client/stakeholder needs and explains how they can meet those requirements to build credibility

Identifies key stakeholders and where they have differing or conflicting expectations

Cluster - Leading and Interacting

Behaviour - Communicating and Influencing

Behavioural Descriptors

Communicates with colleagues and clients/stakeholders appropriately and professionally, projecting confidence and expertise

Uses varied methods of communication to suit the circumstances

Provides timely input or feedback to colleagues and stakeholders with clarity

Shows interest when others are speaking, demonstrating, understanding and asking questions to clarify if required

Communicates ideas and information, highlighting key information in an appropriate format

Cluster - Delivering

Behaviour - Delivering Results

Behavioural Descriptors

Sets and delivers individual objectives that are clearly aligned to team success

Fully utilises the tools and resources available to

AMS27585

25/09/2025

India, Bengaluru

Full Time

Administration

Professional Business Services

Permanent