Urgent | Hiring Software Engineer Call Center Dialer Development
3 days ago
Dear Candidate,
We are urgently seeking
Software Engineer Call Center Dialer Development
- Gurugram
First round telephonic / google meet / Tech Round by tech head (via Google Meet)
Job Title: Software Engineer Call Center Dialer Development
Salary LPA
Exp- 3-6 years experience)
Night shift
5.5 working days
About The Role
We are looking for a team of highly skilled Software Engineers to design and develop a Call Center Dialer Software from the ground up. This role involves building a scalable, secure, and feature-rich platform that integrates telephony, CRM, and real-time analytics.
Key Responsibilities
- Design and implement backend services for dialer logic, call routing, and CRM integration.
- Develop intuitive dashboards for agents and supervisors.
- Integrate VoIP technologies (SIP, RTP) and PBX systems (Asterisk/FreeSWITCH).
- Ensure compliance with security standards (TLS, SRTP, GDPR).
- Optimize performance for high-volume concurrent calls.
- Collaborate with DevOps for cloud deployment and CI/CD pipelines.
Required Skills
Programming: , Python, or Java
Frontend: or
Telephony: SIP, RTP, Asterisk/FreeSWITCH, Twilio/Plivo APIs
Databases: PostgreSQL, MongoDB, Redis
Cloud DevOps: AWS/Azure/GCP, Docker, Kubernetes
Security: OAuth2, JWT, TLS, SRTP
Familiarity with predictive/progressive dialer algorithms
Experience with CRM integrations (Salesforce, Zoho)
Knowledge of analytics tools (Grafana, ELK Stack)
Prior experience in call center or VoIP solutions
Interested candidates call/drop cv @
This job is provided by
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