Urgent | Hiring Software Engineer Call Center Dialer Development

4 days ago


Gurgaon, Haryana, India SHARDA CONSULTANCY SERVICES Full time

Dear Candidate,

We are urgently seeking
Software Engineer Call Center Dialer Development
- Gurugram

First round telephonic / google meet / Tech Round by tech head (via Google Meet)

Job Title: Software Engineer Call Center Dialer Development

Salary LPA

Exp- 3-6 years experience)

Night shift

5.5 working days

About The Role
We are looking for a team of highly skilled Software Engineers to design and develop a Call Center Dialer Software from the ground up. This role involves building a scalable, secure, and feature-rich platform that integrates telephony, CRM, and real-time analytics.

Key Responsibilities

  • Design and implement backend services for dialer logic, call routing, and CRM integration.
  • Develop intuitive dashboards for agents and supervisors.
  • Integrate VoIP technologies (SIP, RTP) and PBX systems (Asterisk/FreeSWITCH).
  • Ensure compliance with security standards (TLS, SRTP, GDPR).
  • Optimize performance for high-volume concurrent calls.
  • Collaborate with DevOps for cloud deployment and CI/CD pipelines.

Required Skills
Programming: , Python, or Java

Frontend: or

Telephony: SIP, RTP, Asterisk/FreeSWITCH, Twilio/Plivo APIs

Databases: PostgreSQL, MongoDB, Redis

Cloud DevOps: AWS/Azure/GCP, Docker, Kubernetes

Security: OAuth2, JWT, TLS, SRTP

Familiarity with predictive/progressive dialer algorithms

Experience with CRM integrations (Salesforce, Zoho)

Knowledge of analytics tools (Grafana, ELK Stack)

Prior experience in call center or VoIP solutions

Interested candidates call/drop cv @
This job is provided by



  • Gurgaon, Haryana, India Sharda Consultancy Services Full time

    Required highly skilled Software Engineers to design and develop a Call Center Dialer Software from the ground up. Requirement - Min 3-6 years exp WFO, 5.5 days working Salary LPA Intrested can share updated cv call/WhatsApp Required Candidate profileMin 3 - 6 Years of relavant exp Flexible for night shift

  • Dialer Engineer

    1 week ago


    Gurgaon, Haryana, India Worxpertise Group Full time

    Role Profile : Dialer EngineerJob Requirements:Manage and optimize automated dialer systems to maintain high operational efficiency.Monitor call campaigns and make real-time adjustments to improve performance.Generate daily, weekly, and monthly reports on dialing metrics and performance.Collaborate with the IT team to troubleshoot technical issues.Ensure...

  • Dialer Developer

    1 week ago


    Gurgaon, Haryana, India C-Zentrix Full time

    We are looking for a software Engineer who will be responsible for working on projects that are currently being developed in our company.You will also work closely with clients and cross-functional departments to communicate project status.Location:GurgaonSalary:As per industry standardsExperience:2-5 yearsJob DescriptionResponsible for developing,...

  • Contact Center SME

    3 days ago


    Gurgaon, Haryana, India Stafforri Services Private Limited Full time

    Initial 2-3 months- travels to PNG -Papua New GuineaPost which will work in PNG shift am IST onwards )Job Title: Contact Center SME – Auto Dialer Implementation (Collection Department)Location: Papua New GuineaAbout the Role:We are looking for a Subject Matter Expert (SME) in Contact Center Technologiesto lead the implementation of an Auto Dialer system...


  • Gurgaon, Haryana, India Sharda Consultancy Services Full time

    Design and implement backend services for dialer logic, call routing, and CRM integration. Design and implement backend services for dialer logic, routing, and CRM integration. Collaborate with DevOps for cloud deployment and CI/CD pipelines. Required Candidate profileFamiliarity with predictive/progressive dialer algorithms Experience with CRM...

  • IT Lead

    2 days ago


    Gurgaon, Haryana, India Hindustan Wellness Full time

    Key ResponsibilitiesNetwork engineering● Manage IT services like antivirus, remote access, firewall, dialer services, etc.● Manage all communication between suppliers. (ISP, Network Vendor)● Responsible for installing and maintaining LAN and WAN, anti-virus, spam, and other technological backups.● Coordinate with equipment vendors and ISP for...


  • Gurgaon, Haryana, India FIS Full time

    Position Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Education Desired :Associate's DegreeTravel Percentage :0%GENERAL DUTIES & RESPONSIBILITIES Oversees one or more teams of customer service associates who handle customer service inquiries and problems via phone and/or email.Monitors operations to ensure adherence to...


  • Gurgaon, Haryana, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIES• Oversees one or more teams of customer service associates who handle customer service inquiries and problems via phone and/or email.• Monitors operations to ensure...


  • Gurgaon, Haryana, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIES• Oversees one or more teams of customer service associates who handle customer service inquiries and problems via phone and/or email.• Monitors operations to ensure...


  • Gurgaon, Haryana, India Global Cars Aus Pty Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title: Calling Lead (L3 Manager)Location: India (Gurugram / Remote as per business requirement)Department: C2B / OperationsCompany: CARS24Role OverviewWe are looking for a Calling Lead (L3 Manager) who will own and drive the performance of thecalling team responsible for outbound and inbound customer interactions. This role demands aleader who can manage...