Customer Support Voice Process

3 days ago

Ahmedabad, Gujarat, India JobInfinito Full time ₹ 2,20,000 - ₹ 2,50,000 per year

**Urgent Hiring for Customer Support Role: Handling Queries for E-commerce customers.

Location - Ahmedabad

Process - Voice Process (E-commerce Support)

Work Mode - Work From Office only

Last Date to Join - 14th August 2025

Drop Your Resume:

or WhatsApp Your Resume

JOB REQUIREMENTS:-

  • Minimum qualification 10+2 or 10+3 and no pursuing candidates
  • Freshers are preferred
  • Willingness to work for 24/7 working environment is a must, which involves Night Shift
  • No leaves for the first 3 months of joining
  • 6 days working, rotational shifts and 1 weekly off (rotational)
  • Knowledge on Computers word & Excel
  • Candidate should have Knowledge of OS
  • Languages Required: Excellent Communication Skills in Hindi and basic English (Able to comprehend English)
  • Hiring Type: Contract; Tenure: August Joiners (3 months) // Couple of batches will be hired as permanent
  • Immediate Joiners (Joining Dates: Last date is 14-Aug-25)
  • Voice Process

INTERVIEW DETAILS:-

  • Location: Tech Mahindra, Stratum @ Venus Grounds, Jhansi Ki Rani, Surendra Mangaldas road, Satellite Rd, Nehru Nagar, Ahmedabad, Gujarat 380015
  • Interview Timings: 11am to 3pm
  • Interview Mode: Face to Face

SALARY & BENEFITS:-

Fresher: 2.2lpa – 15k in hand before transport deductions

Experienced (12 months and above) 2.5lpa – 17k in hand before transport deductions

Couple of batches can be offered 2.5lpa as fresher however their hiring type will be contract (3 months)

Cab facility: One side during odd hours (9pm to 6am)

INTERVIEW ROUNDS:-

  • Screening
  • Operations Round
  • Typing - Speed 25wpm / 85% accuracy
  • Online Assessments**

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