Client Service Associate
2 weeks ago
About COLIFTCOLIFT is a leading Europeanexpert network platform that connects businesses with a vast network ofpre -vetted consultants and freelance experts. We help our clients provideon -demand primary insights from a global professional network. COLIFT experts andour clients include phone consultations, expert webinars and in -personmeetings. Aboutthe RoleAs an Associate onthe Client Services team at COLIFT, you will play a crucial role in connectingour clients with the right expertise. You will act as a key point of contact,understanding client needs, identifying the best experts from our network, andsourcing new professionals when needed. This role offers a unique opportunityto gain hands -on experience in consulting, develop strong business acumen, andstrengthen your communication and relationship -building skills. Whatyou will do:· Collaborate with Project Managers and Clients tounderstand project objectives, requirements, and challenges.· Conduct research to identify top -qualified experts usingLinkedIn, press releases, case studies, and other relevant sources.· Evaluate expert profiles, screen candidates, and createpresentations that highlight their expertise to clients.· Build and maintain relationships with both clients andexperts, ensuring smooth collaboration and trust.· Contribute to the growth of the COLIFT network byidentifying and inviting new experts to join our platform.· Support the Client Services team with administrative andproject management tasks as needed. What you will learn:· Operate within a client -centric environment, prioritizingtheir needs and satisfaction.· Gain exposure to a diverse range of industries andbusiness challenges.· Develop strong research and analytical skills to identifythe best experts for each project.· Hone your communication skills, both written and verbal,to build strong relationships with clients and consultants.· Gain experience in project management and collaborationthrough supporting the Client Services team. Requirements Who you are:· Strong communicator with excellent written and verbalskills in English (C1 level), capable of effectively conveying ideas,collaborating with teams, and engaging with stakeholders across variouschannels.· A recent graduate with focus in finance or humanresources or business administration with interest in recruitment· Highly organized and detail -oriented, with the ability tomanage multiple tasks simultaneously.· Prior experience or internship in an expert network,financial analysis, recruitment, or business administration is preferred. Selection Process*Candidates will complete a recordedone -way video interview toshare their experiences and insights, followed by an online assessment.Successful candidates will be invited to the next steps based on performance.Benefits This role offers several benefits:· You will receive a fixed bonus aswell as a variable bonus based on performance.· The position provides a hybridwork environment, with only morning shifts, ensuring a manageable workschedule.· You will join a collaborative andsupportive team that emphasizes work -life balance and fosters a positivecompany culture.
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