Customer support expert

3 hours ago

Greater Noida New Delhi Noida, India Pyramid It Consulting Full time ₹ 3,20,000 per year

Customer Support Experts (Chat Process) Domestic Experience

Location: Sector 142, Noida

Work Schedule: 5 days a week | Rotational shifts & week-offs

Range: - 30 km max we can consider from office location

Night Shift: Cab facility provided (One Sided)

Compensation (CTC):
• Domestic :_ 3.2 LPA

Eligibility:
• Education: Graduate preferred
• Prior customer service / contact centre experience required

Key Responsibilities:
• Provide chat-based support for travel customers with timely and accurate resolutions.
• Assist customers with flight bookings, rescheduling, cancellations, and refunds.
• Ensure adherence to process guidelines and quality standards.
• Collaborate with team leads, SMEs, and support staff to meet performance goals.
• Maintain data confidentiality and compliance in all interactions. Minimum Screening Requirements (MSR):

Email ID:-

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