Customer support expert
6 days ago
Customer Support Experts (Chat Process) Domestic Experience
Location: Sector 142, Noida
Work Schedule: 5 days a week | Rotational shifts & week-offs
Range: - 30 km max we can consider from office location
Night Shift: Cab facility provided (One Sided)
Compensation (CTC):
• Domestic :_ 3.2 LPA
Eligibility:
• Education: Graduate preferred
• Prior customer service / contact centre experience required
Key Responsibilities:
• Provide chat-based support for travel customers with timely and accurate resolutions.
• Assist customers with flight bookings, rescheduling, cancellations, and refunds.
• Ensure adherence to process guidelines and quality standards.
• Collaborate with team leads, SMEs, and support staff to meet performance goals.
• Maintain data confidentiality and compliance in all interactions. Minimum Screening Requirements (MSR):
Email ID:-
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