Customer Support Executive

1 week ago


Gurugram New Delhi Noida, India Expert Staffing Solutions New Delhi Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Handle inbound & outbound international calls (US/UK customers)
  • Provide customer support with empathy, patience, and professionalism
  • Ensure First Call Resolution (FCR) and high CSAT scores
  • Manage escalations and resolve queries efficiently
  • Maintain accurate call logs and customer records

Requirements:

  • Excellent English communication (verbal & written)
  • Strong customer handling skills & active listening
  • Willingness to work in night shifts / rotational shifts
  • Basic computer knowledge & typing skills
  • Freshers & experienced candidates welcome

Benefits:

  • Competitive in-hand salary
  • Performance incentives & allowances
  • 5 days working 2 days week off
  • Both-side cab facility

If interested, call asap ( Shreya Jain



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