Customer Success Trainee

2 weeks ago


Vasanthanagar Bengaluru Karnataka, India Benchmark Gensuite Full time ₹ 3,50,000 - ₹ 5,00,000 per year

Full Time

Bangalore, India

Innovate with Benchmark Gensuite as a Customer Success Trainee

Are you ready to innovate in the future? At Benchmark Gensuite, we innovate the future every day by providing our customers with Environmental, Social & Governance (ESG) best-practice digital transformation software solutions From our incredible team members & leadership and the collaborative spirit of our subscribers and partners to the continuous innovation in leveraging new technologies like artificial intelligence, machine learning, and IoT, a career at Benchmark Gensuite means using your skills to develop fresh ideas and initiatives. Our global employees work together seamlessly, combining our collective creativity and passion to meet and exceed our customers' expectations.

We work with incredible brands like General Electric and Whirlpool among many others that trust our solutions & services.

Benchmark Gensuite Benefits

We offer all our full-time employees a competitive package of compensation and benefits, including vacation and paid-time-off; Company-sponsored group healthcare, and life insurance plans. We also pride ourselves on our friendly, accepting work atmosphere. Plus, our team events and office-wide initiatives keep us feeling invigorated and ready to tackle any challenge.

About Benchmark Gensuite…

Benchmark Gensuite develops and deploys innovative software solutions for companies in every industry and corner of the globe. Following a rebrand from Gensuite LLC on 1-Jan-2021, Benchmark ESGTM | Powered by Gensuite has a mission to become the digital benchmark of enterprise operational risk, compliance, and sustainable business management systems. Our 65+ powerful web-based applications and actionable processes. Our comprehensive cloud software suite features intuitive, best-practice process functionality, flexible configurations, and powerful extensions. For over two decades, we've helped companies manage safe & sustainable operations worldwide, with a focus on fast return on investment (ROI), service excellence, and continuous innovation. Over 1.5 million users trust Benchmark ESGTM | Gensuite with their Environmental, Social, & Governance (ESG) software system needs, and we are proud to offer solutions inspired by our users and created for worldwide leaders.

Benchmark Gensuite Subscribers

Worldwide: Colgate, General Electric, Grainger, Ineos, Ingersoll Rand, L3Harris, NBCUniversal, Reynolds, Wayfair, Whirlpool

Responsibilities:

  • Gathering & understanding requirements from the customers

  • Drafting Business Requirement Documentation (BRD) for project specifications related to business analysis

  • Provide application and functional support to Benchmark customers.

  • Communicate business requirement specifications to the development team and work with them to scope the feasibility of required change; communicate the same to customers.

  • Participate in the User Acceptance Testing for various updates in Benchmark applications if required

  • Troubleshoot/escalate the user inquiries timely via email, phone, or other tracking tools

Qualification & Experience:

  • B.E/B.Tech degree in information science/computer science fields

  • Good knowledge in SQL

  • Excellent written and verbal communication skills

  • Good at time management skills

  • Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word

Questions about the position? Please contact us at

Job Types: Full-time, Fresher

Pay: ₹350,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person



  • Bengaluru, Karnataka, India Talview Full time

    Management Trainee About US: Talview is at the forefront of AI-driven proctoring solutions, offering state-of-the-art technology designed to revolutionise the way educational institutions, certification bodies, and IT companies conduct assessments and certifications. Our commitment to integrity, reliability, and innovation has made us a trusted partner for...

  • Customer Success

    2 weeks ago


    Bengaluru, Karnataka, India RamSoft Full time

    **What will you do?** - Develop and maintain strong relationships with key customers - Drive existing customers to migrate to the upgraded versions of the software with latest technologies and architectures available - Manage customer renewals and upsell opportunities - Use Salesforce to monitor, document and report on customer usage and satisfaction - Act...


  • Bengaluru, India BHIVE Workspace Full time

    **Role : Executive - Customer success (Hospitality Background)** **Experience Range**: 0 to 2 years of Experience ( Management Trainee - Hospitality ) 2 to 3 years of Experience ( Executive - Hospitality ) **Qualification **:Bachelors of Hotel Management/Hospitality from Top 10 Institutes **Interview Process **:Applicant questionnaire > Assessment > Face to...

  • Trainee

    4 days ago


    Bengaluru, Karnataka, India sonataOne Full time

    **Job Title: Project Trainee (Intern)** **Location: Bengaluru / Chennai / Hyderabad** **Employment Type: Intern** **We are seeking enthusiastic and high-potential individuals who aspire to build a successful career in technology. Selected** **domains, including Software Development, Data Science, Product Engineering, Cloud Infrastructure, Testing/QA,...


  • Bengaluru, Karnataka, India Leadrat Full time

    **CUSTOMER SUCCESS EXECUTIVE (B2B SaaS)** **The role** The Customer Success team works closely with customers to understand their business objectives and coordinate with internal departments (Sales, Product, Marketing, and Development) to ensure that we provide an amazing service experience and a great product for our customers. As a Customer Success...


  • Bengaluru, Karnataka, India Dhinwa Solutions Private Limited Full time

    **CUSTOMER SUCCESS EXECUTIVE (B2B SaaS)** **The role** The Customer Success team works closely with customers to understand their business objectives and coordinate with internal departments (Sales, Product, Marketing, and Development) to ensure that we provide an amazing service experience and a great product for our customers. As a Customer Success...


  • Bengaluru, Karnataka, India Finmo Full time

    **Company Description** Finmo is built on the foundation of real-time payments rails and facilitates instant money transfers, accurate cash flow forecasting, optimized liquidity management, effective financial risk mitigation, and seamless compliance with financial regulations. We believe in empowering our customers to achieve success with our products and...


  • Bengaluru, Karnataka, India Nutanix Full time

    **Hungry, Humble, Honest, with Heart **The Opportunity** Do you love technology? Are you ready to transform the way companies work? If you have a passion for Enterprise Cloud Technology and a vision for the future of business; we want to talk with you. Nutanix (NTNX) is looking for a dynamic **Customer Success Representative **to deliver exceptional...


  • Bengaluru, Karnataka, India Aptean Full time

    Overview: Aptean is changing. Our bespoke ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 3000 employees, 50 different products and a global client...


  • Bengaluru, Karnataka, India BHIVE Workspace Full time

    BHIVE Workspace Bangalore Referral Category: Category 5 0-1 Years Bachelors Degree in Commerce, Business Administration, or related fields. We are seeking a motivated and detail-oriented Customer Success Intern to support BHIVE’s Customer Success team. This is an excellent opportunity for a fresh graduate to gain hands-on experience in client relationship...