
Telesales Executive
1 week ago
- Lead Generation:Telecallers make outbound calls to prospective customers to introduce products or services, explain their benefits, and generate interest.
- Sales:They persuade customers to make purchases, schedule appointments, or take other desired actions.
- Market Research:They may conduct surveys or gather feedback from potential customers to understand their needs and preferences.
- Follow-up:They follow up with leads and customers to nurture relationships and move them through the sales funnel.
Inbound Calling:
- Customer Service:Telecallers handle incoming calls from customers with inquiries, complaints, or requests for support.
- Information Provision:They provide accurate information about products, services, pricing, and company policies.
- Problem Resolution:They address customer issues and strive to find solutions to their problems.
- Order Taking:In some cases, they may take and process customer orders over the phone.
General Responsibilities:
- Communication:Excellent communication skills are essential for both listening to customers and clearly explaining information.
- Record Keeping:Maintaining accurate records of all calls, customer interactions, and sales transactions is crucial.
- Target Achievement:Many telecalling roles involve meeting daily or weekly call targets and sales goals.
- Product Knowledge:Telecallers need to be knowledgeable about the products and services they are promoting.
- Professionalism:Maintaining a professional and courteous demeanor, even when dealing with challenging situations, is important.
- Adaptability:Telecallers need to be adaptable and able to adjust their communication style and approach based on the situation.
Minimum 1 year experience
Perfred candidate : Female
Job Type: Full-time
Pay: From ₹12,000.00 per month
Benefits:
- Cell phone reimbursement
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
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