IT Sales Consultant

1 week ago

Bengaluru, Karnataka, India Hyrmus Full time

Profile: Solution Consultant (Pre-Sales / Customer Success Engineer)

Location: MG Road, Bangalore (On-Site, 5 Days WFO)

Function: GTM – Customer Success | Sub-Function: Pre-Sales / Solution Consulting

CTC: ₹28–30 LPA + 10–15% Variable

Reporting To: Regional GTM Lead / Head of APAC Expansion

Work Time Zone: APAC / IST–JST Overlap

Role Overview

We're looking for a Solution Consultant (Pre-Sales / Customer Success Engineer) to lead product demos, technical discovery, onboarding, and enterprise adoption for a global SaaS platform focused on engineering intelligence and developer productivity.

You will bridge Sales, Product, and Engineering teams — ensuring smooth pre-sales engagements, successful proof-of-concepts (POCs), and onboarding experiences for enterprise clients across APAC.

Ideal for professionals with a DevOps or software engineering background who enjoy client-facing, problem-solving roles in a fast-growing SaaS environment.

What You'll Do

In the First 90 Days

  • Lead 3–5 technical demos and POCs with enterprise engineering teams.
  • Act as a trusted advisor, aligning client pain points to product solutions.
  • Collaborate with Sales and Product to improve onboarding frameworks.
  • Prepare demo environments, documentation, and best-practice templates.

Within 180 Days

  • Own onboarding success for at least two enterprise clients.
  • Drive 100% POC-to-closure and contribute to renewal discussions.
  • Publish customer success stories highlighting developer productivity results.
  • Share implementation insights to enhance the product roadmap.

Success Metrics

  • POC-to-Closure Ratio ≥ 80%
  • 100% Onboarding Completion Rate
  • Improved CSAT / NPS scores
  • Enhanced client adoption and retention metrics
  • Strong collaboration across Sales and Product teams

Who You Are

Experience:

5–8 years in SaaS Pre-Sales, Solution Consulting, or Technical Customer Success — ideally with DevOps, productivity, or engineering tools.

Must-Have Skills

  • Strong understanding of developer workflows (GitHub, GitLab, Jira, CI/CD, Confluence).
  • Proven experience leading demos, technical evaluations, and POCs.
  • Excellent communication and consultative problem-solving skills.

Good-to-Have

  • Exposure to developer productivity analytics (DORA / SPACE metrics).
  • Familiarity with Japanese or APAC enterprise collaboration.
  • Certifications in Solution Consulting or Technical Sales.

Education: B.Tech / B.E. (Computer Science or related). MBA preferred.

Other Requirements:

  • Comfortable working cross-functionally across APAC.
  • Fluent in English; Japanese language skills are a plus.
  • Must have India work authorization.

Selection Process

  • Recruiter Screening
  • Hiring Manager Interview (Regional Lead)
  • Technical / Role Simulation
  • Leadership / Founder Discussion

Why Join Us

You'll be a key part of building the company's India GTM and Customer Success function for APAC.

This role lets you directly impact client success, product adoption, and business growth across the region, while representing a world-class SaaS platform in a rapidly scaling global ecosystem.

Job Type: Full-time

Pay: ₹1,800, ₹3,000,000.00 per year

Benefits:

  • Flexible schedule
  • Health insurance
  • Life insurance
  • Provident Fund

Application Question(s):

  • What is your current CTC?

Education:

  • Bachelor's (Required)

Experience:

  • IT Sales: 5 years (Required)
  • Customer Success: 5 years (Required)

Work Location: In person

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