District Manager Distribution

1 week ago

Vadodara, Gujarat, India Kotak Life Insurance Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Role and Responsibilities

  1. Manage and monitor operational activities related to successfully completing quality work (e.g., work plans/schedules, call monitoring, case files, productivity tracking and other quality reviews).
  2. Regularly conduct audits and participate in regular structured interventions. Ensure the team managed is calibrated on the requisite benchmark.
  3. Execute periodic projects having a direct linkage to improvement in productivity, increased throughput, and reduction in costs, improving quality and net promoter score.
  4. Develop and implement appropriate training related to quality policies, procedures and processes and other quality initiatives for various audiences (e.g., Quality CoE, Operations Leaders, Operations teams, etc.)
  5. Serve as the subject matter expert for quality management systems including the call monitoring and document management systems.
  6. Lead best practice sharing and learning sessions related to quality with quality analysts and quality subject matter experts.
  7. Host and conduct internal/external calibration calls with various audiences (e.g. Quality Analysts, Operations leaders).
  8. Actively measure, monitor, trend and report quality metrics to identify potential quality concerns.
  9. Prepare quality related reports on a designated frequency for operations team, CoE leadership, quality committee as required.
  10. Participate in stakeholder meetings to represent the quality function for the site managed.
  11. Experience as Call Centre agent handling customer and also experience in Call audits
  12. Keeping oneself updated with latest product/process by monthly self-call taking activity

Preferred Skills

  1. Good listening skills
  2. Maintains a high level of professionalism
  3. Skilled in conflict management
  4. Ability to confidently facilitate team discussion on quality/COPC parameters
  5. Experience in coaching and leading employees
  6. Understanding and practical experience in effective coaching techniques
  7. Ability to continually support employees through individual development plans
  8. Time management, organizational talent and presentation skills
  9. Ability to deal with constant change positively and maintain high motivation
  10. Drives team engagement and actions through internal survey results and insights
  11. Help associates understand the performance bar and supports them to reach it
  12. Good listening and conversation skills
  13. Ability to confidently facilitate team discussion on quality/Weekly/ Monthly meets on parameters

  • District Sales Executive

    5 days ago

    Vadodara, Gujarat, India Expeditors Full time ₹ 48,00,000 - ₹ 72,00,000 per year

    Company DescriptionWe take care of our employees, and they take care of our customersBecome a member of a global community The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and...

  • Relationship Manager

    1 week ago

    Vadodara, Gujarat, India Va Financial Products Distribution Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Manage client relationships through financial products sales & service* Acquire new clients with focus on wealth management & mutual funds* Oversee portfolio management & investment advisory servicesTravel allowanceSales incentivesMobile bill reimbursementsGratuityProvident fundMaternity leavesPaternity leavesJob/soft skill training

  • Area Sales Manager

    6 days ago

    Vadodara, Gujarat, India Envitect Composite Pvt Ltd Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Job Title:Area Sales Manager / Sr. Sales Executive / Sales Executive (ACP Sheet)Location:1. Vadodara (Baroda)- Gujarat2. HYDERABAD AND DISTRICT - TELENGANAHEAD QUARTER: HYDERABADTRAVELING - COMPULSORYMale Candidates OnlyNo Of Vacancy1. 5 - Vadodara (Baroda)- Gujarat2. 5 - HYDERABAD AND DISTRICT - TELENGANAIndustry Preference:ACP/ Aluminium Composite Panel /...

  • Operations Manager

    1 week ago

    Vadodara, Gujarat, India Durafit Fitex Full time ₹ 5,40,000 - ₹ 10,80,000 per year

    Roles and Responsibility:Ø Processing of placed orders/ generating invoicesØ Responsible for preparing shipping documents such as Commercial Invoices, AWB, E-Way bills, etc., for ongoing shipments.Ø Scan Barcodes for incoming and outgoing goodsØ Responding/In territory to customer messages in e-commerce platforms.Ø Coordinating with 3pl team to...

  • Sr. Manager-Assistant General Manager

    1 week ago

    Vadodara, Gujarat, India Authentic Staffing Agency Full time US$ 9,00,000 - US$ 12,00,000 per year

    Hiring candidate for Transmission & Distribution (Tendering Division )Having 10 to 15 Years years in EPC – Transmission & DistributionDrive end-to-end project execution (survey to commissioning)Lead tendering, pricing, and consortium strategies Required Candidate profileLead tendering, pricing, and consortium strategieStrengthen client relations –...

  • Sales Manager

    1 week ago

    Vadodara, Gujarat, India Sai Placement Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Position : Sales Manager – PharmaQualification : BE/ B.TECH (Mechanical)Experience : 7 + years Location : VadodaraINDUSTRY TYPE : Pharma (experience in selling of Capital equipment and machinery.) Required Candidate profilePumps and Pharma Sales Role for Business Unit Valves and Pumps New Machines,ensure market reach and penetration in target...

  • Receptionist Administrator

    1 week ago

    Vadodara, Gujarat, India Va Financial Products Distribution Full time ₹ 80,000 - ₹ 2,00,000 per year

    esponsibilities:Greet visitors, answer phones, and handle guestsMaintain office supplies, organize filesSchedule appointments, manage calendarCoordinate administrative tasks, provide supportManage front desk operationsSupervise Pantry Staff, Support StaffProvident fundGratuityMaternity policy

  • IT Manager

    6 days ago

    Vadodara, Gujarat, India AIMS OXYGEN PRIVATE LIMITED Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company DescriptionAIMS OXYGEN PRIVATE LIMITED (AOPL) is an industrial and medical gases company with over 61 years of experience. Based in Vadodara, the company provides customer-centric and site-specific solutions for a diverse range of industries. Our manufacturing plants are located in Ahmedabad, Halol, Surat, with a distribution depot in Rajkot. We...

  • Design Engineer/Manager

    12 hours ago

    Vadodara, Gujarat, India HTD Resources Full time ₹ 50,000 - ₹ 15,00,000 per year

    Role: DesigningDesignation: Sr. Engineer/Assistant Manager/Dy. managerExperience : 10 to 12 yearsEducation : B.E/B.Tech CivilLocation: VadodaraMandatory : Experience from EPC industry, Structure designing of Substation/distribution/transmission drawing experience, Autocad/stad/stad pro or any similar designing softwearJob Types: Full-time, PermanentPay:...

  • Receptionist

    1 week ago

    Vadodara, Gujarat, India Va Financial Products Distribution Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Responsibilities:Manage front desk operationsMaintain office organization & cleanlinessCoordinate guest handling & office admin tasksProvide exceptional customer serviceHandle incoming calls & visitorsSupervise the Pantry staff & Support StaffMaternity benefits in mediclaim policyEmployee state insuranceGratuityProvident fundMaternity leavesPaternity...