Regional Strategic Sales Head
4 days ago
Role Specification
Section 1 Job Description
1.1
Job Details
Job Title
Regional Strategic Sales Head
Department
Business Development
Employee ID
Date of Joining (dd/mm/yyyy)
Branch
Responsible to
Chief Sales & Marketing Officer
Responsible for
Sales
1.2
Overall Purpose of the Role
The New Business Development team will work on holistic solutions in a bid to create and evolve "an
outcome based approach" in Facility Management. The team will spearhead the company's growth into
new geographies, segments/sectors, and product partnerships. It will identify, analyze, develop and
implement product / process/ systems based business opportunities, leveraging technologies.
If you are a problem solver, can think holistically both at a strategic and tactical level, enjoy working with
people, understand technological leverage and creating and implementing solutions, then let's have a chat.
Health & Safety Purpose: To take direct interest & accountability in health and safety of self, your
subordinates and others who may be affected by your work activities.
Regional Strategic Sales Head
Work Location: New Delhi / Mumbai / Bangalore/Chennai
Experience: 10+ years of Business Development experience
Compensation: LPA
Key Responsibilities Areas:
1) Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
2) Acquire a thorough understanding of key customer needs and requirements.
3) Expand the relationships with existing customers by continuously proposing solutions that meet their
objectives.
4) Ensure the correct products and services are delivered to customers in a timely manner.
5) Serve as the link of communication between key customers and internal teams.
6) Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
7) Play an integral part in generating new sales that will turn into long-lasting relationships.
8) Prepare regular reports of progress and forecasts to internal and external stakeholders using key
account metrics.
9) Collaborate with sales operations, supply chain, contracts & finance to develop detailed commercial
proposals using the costing tools and templates provided.
10) Capture & act on customer feedback through surveys/assessments/audits in conjunction with
operations.
11) Implement technology partnerships in conjunction with operations and technology teams to
commercialize new opportunities in the assigned key accounts.
12) Identify & drive X-sell and up-sell opportunities with assigned customers.
13) Acquire business intelligence on market, players, operations, & services to support marketing, sales;
technology, & operations.
14) Act as emergency / escalation contact window for key new customers.
15) Drive and uphold the company Health & Safety policy.
Skills:
Strong man management skills
Excellent written and oral communication
Interpersonal skills & Good Negotiator
Ability to think in a structured manner
Ability to analyze data and convert into knowledge
Ability to work cross-functionally
Creative ability to connect seemingly disparate information
Market knowledge & Sector understanding
Tactful and Persuasive
Can do Attitude
Education /Qualification
Bachelor s degree (Required) Engineering/Technical exposure will be an asset/ MBA (Preferable)
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