Explore Thrilling Career Opportunities in International Voice and Chat
2 weeks ago
Eligibility Criteria:
- Graduates or undergraduates with a minimum of 1 year of experience in an International BPO.
- Freshers are encouraged to apply
- Experienced candidates may be eligible for a salary increase of up to 30%, based on market standards and skill set.
Key Responsibilities:
- Provide prompt, accurate, and professional assistance to customers via phone, email, and chat.
- Handle both inbound and outbound communications across various platforms.
- Maintain a friendly and positive attitude in every customer interaction, ensuring a delightful experience.
- Resolve customer issues efficiently, delivering solutions that lead to high satisfaction.
- Meet and exceed performance metrics, including response time, resolution time, and customer satisfaction targets.
Shifts & Work Schedule:
- Rotational shifts (flexibility required).
- Rotational weekly offs (5 working days, 2 days off).
Perks & Benefits:
- Complimentary two-way cab service for easy commuting.
- Monthly performance-based incentives to recognize your hard work.
- Comprehensive insurance coverage for peace of mind.
- Additional allowances to increase your earnings.
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