International Voice Process

9 hours ago

Pune, Maharashtra, India Spes Manning Solutions LLP Full time ₹ 4,00,000 - ₹ 6,00,000 per year

What You'll Do

Launch your career with a prestigious multinational BPO company.

Illuminate lives and embark on a rewarding career with our award-winning multinational company. As a Voice/Chat Customer Service Representative based onsite in Pune, you will play a vital role in adding a human touch to our business.

Role & Responsibilities

  • As an Online Voice/Chat Executive, you will be responsible for providing exceptional customer service through live Chat/Voice support.
  • Your main role is to resolve customer queries and issues efficiently while maintaining a high level of customer satisfaction.
  • Provide real-time assistance to customers via Voice/Chat, addressing their inquiries and concerns promptly and accurately.
  • Resolve customer issues and complaints effectively while ensuring a positive customer experience.

Preferred Candidate Profile

  • Freshers are welcome
  • Excellent communication skills in English
  • Qualification: Any Graduate / 12th pass / 10+3 Years Diploma
  • Willingness to work in rotational shifts, including night shifts and weekends

Perks and Benefits

  • 5 days working with rotational week off
  • Competitive salary with performance-based incentives
  • Free cab facility for night shifts (both ways)
  • Overtime and night shift allowances (subject to business requirements)
  • Subsidized meals
  • Opportunity to work in a fast-paced, dynamic environment
  • Professional development and growth opportunities

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