Onsite Operations Associate

5 days ago

Gurgaon, Haryana, India noon Full time ₹ 12,00,000 - ₹ 24,00,000 per year

About noon

We're building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we're looking for a Senior Business Analyst who can help us move even faster.

noon's fastest hyper-local delivery platform, noon Minutes, offers a localized assortment of FMCG & grocery products with delivery within 15-minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.

noon's mission: Every door, every day.

What you'll do:

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.

  • Working and understanding the local and in house tools to ensure all the banners, carousel and other web and app assets are deployed and monitored with high degree of accuracy.
  • Coordinating with the commercial team for having all relevant information with regards to day on day offers, deals and Banner Products (what needs to be shown on the banner)
  • Champion the consumer through all processes and last touch of all site collateral. Ensuring the customer journey via all routes is uniform and seamless.
  • Work closely with the CRM (Customer Relationship Management) team for planning Push notification, emailers and accessing their performance.
  • Coordinating with the Arabic copywriter's team for getting translation for all site collateral so it meets legal requirements and can be utilized on.
  • Doing the post campaign analysis such as Banner performance, Deals performance etc. and sharing the insight with other team members and stakeholders.
  • Maintaining detailed documents on all processes, opportunities and KPIs.
  • Managing, scheduling and tracking of site components to align with brand campaigns and key initiatives.
  • Collaborating with the Creative and Site Experience Teams to ensure alignment on the creative direction and implementation of onsite marketing content.
  • Maintaining a regular and a very high degree of Onsite Quality processes to ensure creative executions align with site standards.

What you'll need:

  • Bachelors in Business Administration or a similar field
  • Fresh or recent graduate, with a strong desire and passion for e-commerce
  • Strong project management, problem-solving and organizational skills
  • An individual who works collaboratively and is comfortable working in a dynamic and fast paced environment in a volatile industry
  • Comfortable in a fast-paced, multi-tasked and high energy environment
  • Outstanding verbal and written communication and collaboration skills
  • History of teamwork and willingness to roll up one's sleeves to get the job done
  • Aptitude for organization, flexibility and producing results
  • Experience working in a similar or related role
  • Arabic speaking skills a plus

Who will excel?

  • We're looking for people with high standards, who understand that hard work matters.
  • You need to be relentlessly resourceful and operate with a deep bias for action.
  • We need people with the courage to be fiercely original.
  • noon is not for everyone; readiness to adapt, pivot, and learn is essential.

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