Operations Associate
3 hours ago
We are looking for an
Operations Associate
to manage and streamline student transportation operations along with other campus logistics. This role requires someone proactive, detail-oriented, and agile enough to thrive in a fast-paced environment.
What You'll Do
- Manage and coordinate daily student transportation services, ensuring safety, punctuality, and smooth operations.
- Handle student and parent queries related to transport with empathy and professionalism.
- Collaborate with transport vendors and drivers to optimize routes, schedules, and service quality.
- Track and maintain records of transport usage, vendor performance, and student feedback.
- Support broader logistics needs for campus operations, academic activities, and events.
- Prepare regular reports and recommend improvements to drive efficiency and cost optimization.
- Act as the first point of contact for transport-related escalations.
What We're Looking For
- Bachelor's degree in any discipline (specialization in logistics/operations is a plus).
- 0–3 years of experience in transport/logistics management, ideally in education institutions, startups, or logistics firms.
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Problem-solving mindset with strong attention to detail.
- Ability to work in a dynamic, high-growth environment.
Location: Gurugram
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