Operations Associate

1 day ago

Gurgaon, Haryana, India PinnacleU Full time ₹ 2,00,000 - ₹ 6,00,000 per year

We are looking for an
Operations Associate
to manage and streamline student transportation operations along with other campus logistics. This role requires someone proactive, detail-oriented, and agile enough to thrive in a fast-paced environment.

What You'll Do

  • Manage and coordinate daily student transportation services, ensuring safety, punctuality, and smooth operations.
  • Handle student and parent queries related to transport with empathy and professionalism.
  • Collaborate with transport vendors and drivers to optimize routes, schedules, and service quality.
  • Track and maintain records of transport usage, vendor performance, and student feedback.
  • Support broader logistics needs for campus operations, academic activities, and events.
  • Prepare regular reports and recommend improvements to drive efficiency and cost optimization.
  • Act as the first point of contact for transport-related escalations.

What We're Looking For

  • Bachelor's degree in any discipline (specialization in logistics/operations is a plus).
  • 0–3 years of experience in transport/logistics management, ideally in education institutions, startups, or logistics firms.
  • Strong communication and interpersonal skills.
  • Excellent organizational and multitasking abilities.
  • Problem-solving mindset with strong attention to detail.
  • Ability to work in a dynamic, high-growth environment.

Location: Gurugram

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