ITIL Service Management Process Consultant
1 day ago
CISNGE - ITIL Service Management – Process Consultant
ITIL V3, ITIL V4 / SIAM practitioner-professional - Process Management - Process Design / Re-engineering Lead a team of 4-5 Process Manager's/Consultant's Process - Subject Matter Expert – Oversee the entire management of the ITIL/SIAM processes, ensure supporting tools are aligned with the processes with clear categorization, prioritization and attributes managed efficiently.• Process Governance
• Ensuring SLAs and KPIs are being met
• Solutioning estimations aligned with delivery scope of work Coordination & Communication – Act as the central point of contact between technical teams, stakeholders, and leadership, providing timely updates
• Establishing and communicating the process mission, goals, and objectives to all stakeholders
• Documenting and maintaining the process and procedures
• Resolving any cross-functional (departmental) issues
• Ensuring proper staffing and training for execution
• Ensuring consistent execution of the process across the organization Process Improvement – Develop and refine Process management procedures to enhance efficiency and effectiveness
• Monitoring, measuring, and reporting on the effectiveness of the process to senior management
• CSI (Continual Service Improvement) and collaboration with customer organization Stakeholder Management – Ensure clear, consistent communication across teams and external parties
-
ITIL Service Management Professional
2 weeks ago
Bengaluru, Karnataka, India Capgemini Full time ₹ 20,00,000 - ₹ 25,00,000 per yearAbout The Role - Executing end to end Process consulting projects based on ITIL V3/V4, ISO 20000 CMMI SVC models and frameworks- Strategize and Design Services- Lead and Manage Transition / Transformation programs- Design ITOM, Define Governance, DevOps, Agile / SAFe- Conducting process assessments and prepare gap analysis reports, Establishing Process...
-
ITIL Service Management
1 day ago
Bengaluru, Karnataka, India Capgemini Full time ₹ 20,00,000 - ₹ 25,00,000 per yearChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...
-
ITIL Operations Support Manager
4 weeks ago
Bengaluru, Karnataka, India Movate Full timeJob DescriptionPosition -- PermanentRole ITIL Operations Support ManagerExperience 10+ YearsLocation Chennai/BangaloreWork Mode HybridShift Timing Afternoon (2pm 10pm)About the Company- Movate is a new age services company that harnesses the power of digital technologies to reimagine customer engagements.- We enable businesses to anticipate and face...
-
ITIL Operations Support Manager
3 weeks ago
Bengaluru, Karnataka, India Movate Full timePosition -- Permanent Role – ITIL Operations Support Manager Experience – 10+ Years Location – Chennai/Bangalore Work Mode – Hybrid Shift Timing – Afternoon (2pm – 10pm) About the Company Movate is a new age services company that harnesses the power of digital technologies to reimagine customer engagements. We enable businesses to...
-
ITIL Operations Support Manager
2 days ago
Bengaluru, Karnataka, India, Karnataka Movate Full timePosition -- PermanentRole – ITIL Operations Support ManagerExperience – 10+ YearsLocation – Chennai/BangaloreWork Mode – Hybrid Shift Timing – Afternoon (2pm – 10pm)About the CompanyMovate is a new age services company that harnesses the power of digital technologies to reimagine customer engagements. We enable businesses to anticipate and face...
-
Angular + Azure + ITIL
4 weeks ago
Bengaluru, Karnataka, India Infosys Full timeJob Title: Angular + Azure + ITILExperience: 3–5 YearsLocation: BangaloreJob Summary:We are seeking a dynamic and detail-oriented IT Operations Engineer with 3–5 years of experience in managing cloud-based applications and infrastructure. The ideal candidate will have hands-on experience with Angular for front-end development, Microsoft Azure for cloud...
-
15h Left) Itil
4 weeks ago
Bengaluru, Karnataka, India Eteam Full timeJob Description1. As a Analyst, you should act as a Single point of contact for the execution of ITIL Processes like incident management, problem management, change management, major incident management, release management and service transition etc.2. Prior working experience of handling foresaid processes preferred.3. Capable to connect, update and manage...
-
Process Consultant
3 days ago
Bengaluru, Karnataka, India Infosys Full time ₹ 9,00,000 - ₹ 12,00,000 per yearProcess ConsultantIn-depth Knowledge for CMMI, ISO, ITIL and other related standards • Understanding and exposure to Agile methodology and related ALM tools • Understanding of Lean concepts Identifying Opportunities to adopt the best process, practice, and tools in our projects Identifying Opportunities to optimize cost and eliminate wastage across...
-
IT Service Management Specialist
1 day ago
Bengaluru, Karnataka, India Infosys Full time ₹ 9,00,000 - ₹ 12,00,000 per yearTEMS Consulting• Should have good knowledge and understanding on ITIL framework and ITSM processes e.g. Incident Management, Problem Management, Change Management, Service Request Fulfillment, Continuous Service Improvement etc. • Experience working in IT Service Management tools (e.g. ServiceNow, Remedy, JIRA etc.) • Hands on experience in change and...
-
Bengaluru, Karnataka, India ExxonMobil Full time ₹ 6,00,000 - ₹ 12,00,000 per yearAbout usAt ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.The success of our Upstream, Product Solutions and Low Carbon...