Customer Service Manager
6 days ago
GB.HO>Customer Experience.CSM>SAM - GB International>Airtel Centre - GurgaonKey Deliverables • Implementation the CSM (Client Service Management) Organization & SAM Strategy for the Airtel Enterprise Services with the Customers. • Implementation of Network Performance Measures & Undertake Periodic Reviews of Customer network Performance • Identify and Deploy Measures to Improve Service Levels • Develop & Nurture Relationships with relevant people at Client Organization. • Identify opportunities to shore up recurring revenue opportunities Skills Required • Customer Focus and Customer first attitude • Reasonable Commercial, process and Business Awareness • Perseverance and go getter attitude. • Collaborative relationships building & working • Effective Communication and Impact • Self-Management and Personal Development. Educational Qualifications • Engineering degree with MBA (Desirable) or Diploma / Engineering degree. Work Experience • 6- 8 years of technical operations and Customer Facing experience. Experience LevelEntry Level
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Customer Success Manager
1 week ago
Gurgaon, Haryana, India customer success Full time ₹ 12,00,000 - ₹ 36,00,000 per yearReady to take up a business strategy role? Apply your analytical skills? Be the change agent? Educate and challenges status quo? Lead technology adoption for 'multiple' global businesses? CustomerSuccessBox is looking for a Customer Success Manager to "raise the bar" of customer success, not just for CustomerSuccessBox, but also for the entire B2B SaaS...
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Customer Service Manager
2 weeks ago
Gurgaon, Haryana, India Cityfurnish Full time ₹ 15,00,000 - ₹ 25,00,000 per yearCustomer Service ManagerLocation: GurgaonCompany: Job Summary: We are seeking an experienced and results-driven Customer Service Head to lead our customer service team. The ideal candidate will have a strong background in managing chat functions and outbound sales conversions, ensuring exceptional customer experiences and driving sales growth. You will be...
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Customer Service Manager
2 weeks ago
Gurgaon, Haryana, India CITYFURNISH Full time ₹ 12,00,000 - ₹ 24,00,000 per yearLocation:GurgaonCompany:Job Summary:We are seeking an experienced and results-driven Customer Service Head to lead our customer service team. The ideal candidate will have a strong background in managing chat functions and outbound sales conversions, ensuring exceptional customer experiences and driving sales growth. You will be responsible for overseeing...
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Customer Service Manager
1 week ago
Gurgaon, Haryana, India Buildskill Full time ₹ 8,00,000 - ₹ 12,00,000 per yearCustomer Service ManagerLocation: MG Road, Gurugram, Haryana (Onsite only)Experience: Minimum 5 Years Experience; Engineering graduate only; experience in SOP creation & tech stack improvement requiredSalary: As per Industry StandardsAbout BuildskillBuildskill is a leader in home improvement and tools, obsessed with customer-centricity and digital...
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Customer Service Manager
6 days ago
Gurgaon, Haryana, India Astroyogi Full time ₹ 15,00,000 - ₹ 25,00,000 per yearLocation:WFO, Gurgaon, HaryanaJob Type:Full-timeExperience Required:Minimum 5 yearsRole Summary:The Customer Experience & Support Operations Manager will own the experience of our customers by ensuring high quality support, driving metrics for satisfaction and resolution, and improving processes to boost efficiency. This role combines customer service...
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Customer Service Manager
1 week ago
Gurgaon, Haryana, India Dap Automobiles Private Limited Full time ₹ 3,60,000 - ₹ 5,40,000 per yearJob Title: Customer Experience Manager (CXM)Location: Gurgaon KIA ShowroomDepartment: Sales - Customer ServiceReporting to: General ManagerJob Summary:The Customer Experience Manager (CXM) is responsible for ensuring an exceptional and seamless experience for every customer visiting the car showroom. This role is the face of the brand, managing the customer...
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Customer Service Manager
6 days ago
Gurgaon, Haryana, India Trip Machine Company Full time ₹ 35,00,000 - ₹ 50,00,000 per yearAt Tripmachine Company, we craft premium motorcycle accessories and lifestyle gear for riders across the world. With a community-first approach, we've built a loyal global rider base by combining exceptional products with exceptional service. We're looking for a Customer Care Manager who can lead our customer engagement, build strong processes, and ensure...
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Customer Care Executive
1 week ago
Gurgaon, Haryana, India Cubnet Service Full time ₹ 4,00,000 - ₹ 8,00,000 per yearResponsibilities:* Manage customer queries via phone, email & chat* Maintain high NPS through timely resolutions* Collaborate with teams for issue escalation* Provide exceptional service within blended processShare CV @ Office cab/shuttleProvident fund
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Customer Service
1 week ago
Gurgaon, Haryana, India Epiv Solutions Full time ₹ 2,00,000 - ₹ 4,00,000 per yearJob OverviewWe are seeking a dedicated Customer Service professional to join to top Based in Gurgaon, this full-time, junior-level position is ideal for candidates with 1 to 3 years of work experience in the field. The successful applicant will be expected to provide top-notch customer support and contribute to the company's ongoing success in delivering...
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Customer Support Executive
1 week ago
Gurgaon, Haryana, India Cubnet service Full time ₹ 2,40,000 - ₹ 4,44,000 per yearJOB DETAILSPost: Customer Support Associate* Location: Gurgaon* Shift timings: Rotational Shifts(includes night shift too)* Working Days: 05 Days (Rotational)* Weekly Offs: 02 Days (Rotational)PERKS & BENEFITS* Incentives: Performance Based* PF & Medical Benefits* Both Side Cab ServiceELIGIBILITY CRITERIA* Bachelor's degree in any field* Excellent written...