Customer Service Manager

3 days ago

Gurgaon, Haryana, India Airtel Full time ₹ 15,00,000 - ₹ 25,00,000 per year

GB.HO>Customer Experience.CSM>SAM - GB International>Airtel Centre - GurgaonKey Deliverables • Implementation the CSM (Client Service Management) Organization & SAM Strategy for the Airtel Enterprise Services with the Customers. • Implementation of Network Performance Measures & Undertake Periodic Reviews of Customer network Performance • Identify and Deploy Measures to Improve Service Levels • Develop & Nurture Relationships with relevant people at Client Organization. • Identify opportunities to shore up recurring revenue opportunities Skills Required • Customer Focus and Customer first attitude • Reasonable Commercial, process and Business Awareness • Perseverance and go getter attitude. • Collaborative relationships building & working • Effective Communication and Impact • Self-Management and Personal Development. Educational Qualifications • Engineering degree with MBA (Desirable) or Diploma / Engineering degree. Work Experience • 6- 8 years of technical operations and Customer Facing experience. Experience LevelEntry Level

  • Customer Service Executive

    2 weeks ago

    Gurgaon, Haryana, India Cubnet service Full time ₹ 3,12,000 - ₹ 4,24,000 per year

    Customer Support ExecutiveAny Graduate can applyMin 6 Months experience is requiredInternational Voice Process/Chat processExcellent communication Required(No Avg.)Work from office5 Days working,Rotational Shift(Includes night shifts too) and Rotational offsSalary- 30k-37k CTCImmediate Joiners OnlyVirtual interviewReach Us Job Types: Full-time, Permanent,...

  • Customer Service Associate

    1 day ago

    Gurgaon, Haryana, India Cubnet service Full time ₹ 3,12,000 - ₹ 4,49,000 per year

    Customer Support ExecutiveAny Graduate can applyMin 6 Months experience is requiredInternational Voice Process/Chat processExcellent communication Required(No Avg.)Work from office5 Days working,Rotational Shift and Rotational offsSalary- 30k-37k CTCImmediate Joiners OnlyVirtual/F2F InterviewReach Us Job Types: Full-time, Permanent, FresherPay: ₹26,...

  • Customer Service Manager

    1 week ago

    Gurgaon, Haryana, India Cityfurnish Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Customer Service ManagerLocation: GurgaonCompany: Job Summary: We are seeking an experienced and results-driven Customer Service Head to lead our customer service team. The ideal candidate will have a strong background in managing chat functions and outbound sales conversions, ensuring exceptional customer experiences and driving sales growth. You will be...

  • Customer Service Manager

    1 week ago

    Gurgaon, Haryana, India CITYFURNISH Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Location:GurgaonCompany:Job Summary:We are seeking an experienced and results-driven Customer Service Head to lead our customer service team. The ideal candidate will have a strong background in managing chat functions and outbound sales conversions, ensuring exceptional customer experiences and driving sales growth. You will be responsible for overseeing...

  • Customer Service Manager

    3 days ago

    Gurgaon, Haryana, India Astroyogi Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Location:WFO, Gurgaon, HaryanaJob Type:Full-timeExperience Required:Minimum 5 yearsRole Summary:The Customer Experience & Support Operations Manager will own the experience of our customers by ensuring high quality support, driving metrics for satisfaction and resolution, and improving processes to boost efficiency. This role combines customer service...

  • Customer Service Manager

    7 days ago

    Gurgaon, Haryana, India Dap Automobiles Private Limited Full time ₹ 3,60,000 - ₹ 5,40,000 per year

    Job Title: Customer Experience Manager (CXM)Location: Gurgaon KIA ShowroomDepartment: Sales - Customer ServiceReporting to: General ManagerJob Summary:The Customer Experience Manager (CXM) is responsible for ensuring an exceptional and seamless experience for every customer visiting the car showroom. This role is the face of the brand, managing the customer...

  • Customer Service Manager

    3 days ago

    Gurgaon, Haryana, India Trip Machine Company Full time ₹ 35,00,000 - ₹ 50,00,000 per year

    At Tripmachine Company, we craft premium motorcycle accessories and lifestyle gear for riders across the world. With a community-first approach, we've built a loyal global rider base by combining exceptional products with exceptional service. We're looking for a Customer Care Manager who can lead our customer engagement, build strong processes, and ensure...

  • Customer Service Manager

    2 weeks ago

    Gurgaon, Haryana, India P Cube Consulting Full time ₹ 7,80,000 per year

    Dear candidatesPosition - Customer Care ManagerLocation - GurugramShift - UK shiftExperience - Minimum 5 years of experienceJob description:We are looking for a proactive and experience Customer Care Manager to lead and manage Post - sales support for UK Travel Sales.Key Responsibilities:Handle incoming customer service callsResolve customers complaints...

  • Customer Service

    2 days ago

    Gurgaon, Haryana, India NatWest Group Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Customer Service & Operations Unit Leader AVP Join us as a Customer Service & Operations Unit LeaderIf you have strong team leadership experience, this is a chance to lead, manage and coach a team to deliver outstanding customer service through telemarketing, telesales and retention activities We'll look to you to lead by example by making customer...

  • Customer Service

    2 days ago

    Gurgaon, Haryana, India NatWest Group Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Join us as a Customer Service & Operations Unit LeaderIf you have strong team leadership experience, this is a chance to lead, manage and coach a team to deliver outstanding customer service through telemarketing, telesales and retention activitiesWe'll look to you to lead by example by making customer calls to identify and understand customer needs and help...