Sr Chat Support Associate

2 days ago

Jaipur Kolkata Ranchi, India Outpace Consulting Services Full time ₹ 36,00,000 - ₹ 45,00,000 per year

Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur.

Please go through the JD and Apply. We shall call back the relevant profiles.

Key Highlights :


Freshers/Exp Both Can Apply

Salary Range (CTC) : 3-4.5 LPA

Excellent Communication Skills Required

Relocation Bonus 10000

14 Days Free Guest House


Responsibilities:

  • Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.).
  • Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems.
  • Problem-Solving: Identifying the root cause of problems and implementing solutions.
  • Documentation: Keeping records of customer interactions, issues, and solutions.
  • Escalation: Knowing when to escalate complex issues to more experienced technicians or managers.
  • Customer Satisfaction: Ensuring customers are satisfied with the level of support provided.
  • Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware.
  • Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing.
  • Teamwork: Collaborating with other support team members and internal departments.
  • Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs.

Skills:

  • Technical Skills: Proficiency in computer systems, software, and hardware.
  • Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers.
  • Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process.
  • Communication Skills: Clear and concise communication, both written and verbal.
  • Technical Documentation: Ability to create and maintain technical documentation.
  • Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware.
  • Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively.
  • Analytical Skills: Ability to analyze technical problems and identify root causes.
  • Teamwork and Collaboration: Ability to work effectively with team members and internal departments.

  • Chat Support

    1 day ago

    Jaipur, Rajasthan, India BR Softech pvt. ltd. Full time

    We are looking for **Chat support (Freshers)** **Company : BR Softech Pvt. Ltd** **Notice Period : Immediate** **Salary: 10-13k** **Location : Jaipur, Rajasthan** **Experience : Freshers** Note: - Work from office only. Are you a recent graduate or someone looking to kickstart their career in customer service? Join our team as an Entry-Level Chat...

  • Sr Associate

    1 week ago

    Jaipur, Kolkata, Ranchi, India Outpace Consulting Services Full time ₹ 2,70,000 - ₹ 3,78,000 per year

    Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur.Please go through the JD and Apply. We shall call back the relevant profiles.Key Highlights : Freshers/Exp Both Can ApplySalary Range (CTC) : 3-4.5 LPAExcellent Communication Skills RequiredRelocation Bonus 1000014 Days Free Guest HouseWhatsapp Your CV :HR...

  • Chat Support Executive

    7 days ago

    New Town, Kolkata, West Bengal, India Tastes2Plate Full time

    Job Description (JD) for a Customer Service Associate (Chat Process): Job Title: Customer Service Associate (Chat Process) Location: Newtown, About Us: Charabuni Serices Pvt Ltd is seeking a highly skilled and customer-focused Customer Service Associate to join our chat support team. Job Summary: As a Customer Service Associate, you will be responsible...

  • Chat Support Executive

    2 weeks ago

    Rajarhat, Kolkata, West Bengal, India Knight learning solutions Full time

    **Hiring Now: Flipkart Chat Blended Associate - Customer Support (Work from Office)** **About the Role**: Join our team as a Customer Support Associate for Flipkart. This is a full-time office-based role, offering you a chance to start your career with one of India's leading e-commerce companies. If you are a fresher with strong communication skills and a...

  • Chat Support Executive

    1 week ago

    Jaipur, India Webrocks Full time

    Chat Support ExecutiveJaipur Hiring for Leading MNC (Chat Process) Process - Blended (Chat and Voice both) Shifts - Rotational Shifts (24*7) Requirements: - Graduates or Undergraduate + Experienced only Good English communication skills required. System will be given by the company Interview Process - HR Round - Telephonic Ops Round - WhatsApp Video...

  • Chat Support Executive

    1 week ago

    Jaipur, India Finder Bro Full time

    Urgent Hiring Chat Support Executive Rotational shift Salary 20-27k ctc Location - Sitapura/Mansarovar - Experience- 1 - 2 Years- Salary- 2 Lac To 3 Lac 75 Thousand P.A.- Industry- ITES / BPO / KPO / LPO / Customer Service- Qualification- Higher Secondary, Other Bachelor Degree- Key SkillsMicrosoft Office Communication Skills Chat Support...

  • English Customer Support

    3 days ago

    Jaipur, Rajasthan, India Ambitious Global services Full time

    **Job Title: Customer Support Executive - Voice & Chat | Work from Office | Jaipur | ₹35K | Freshers Welcome** **Start Your International Career in Jaipur! Work in Voice & Non-Voice (Chat) Process | ₹27K-₹35K/Month | Free Stay + Relocation Bonus** Looking to start or grow your career in **international customer support**? We’re hiring **freshers...

  • Chat Support Executive

    2 weeks ago

    Jaipur, Rajasthan, India Finder Bro Full time

    Job openings for chat support executive in jagatpura jaipur Home **›**Current Jobs **›** Job openings for chat support executive in jagatpura jaipur **Chat Support Executive** **Jaipur, Jagatpura** - Share!!!! Urgent Hiring!!! Chat support executive Minimum 1 Year experience as chat support executive in Bpo Both male and female Minimum...

  • Chat Support Executive

    3 days ago

    Jaipur, Rajasthan, India BR Softech pvt. ltd. Full time

    **Job Title: Chat Support Executive** **Salary: 8,000-10,000** **Experience: Fresher** **Location: Jaipur (work from office only who can join us immediately)** We are seeking dedicated Chat Support Executive to provide exceptional customer service via chat. As a Chat Support Executive, you will assist customers with inquiries, resolve issues, and ensure...

  • BPO English Chat Support

    1 week ago

    Jaipur, Rajasthan, India Ambitious Global services Full time ₹ 3,24,000 - ₹ 4,20,000 per year

    International Customer Support Executive – Voice & Non-Voice | Jaipur | ₹27,000–₹35,000 | Work from OfficeImmediate Hiring | PAN India Applicants Welcome | Relocation Bonus + Hotel Stay ProvidedAre you ready to build your career in international customer service? Join our growing team in Jaipur and support global customers through voice and non-voice...