Client Relations Associate I US Shift

1 week ago


Vesu Surat Gujarat, India PropVIVO Full time ₹ 3,00,000 - ₹ 4,50,000 per year

About PropVIVO

PropVIVO is an HOA (Homeowners' Association) Management company dedicated to simplifying community living. Our digital portal enables homeowners, tenants, and association board members to efficiently manage and collaborate on community operations. We are seeking driven interns who aspire to build strong client management skills while gaining exposure to application handling, operations, and professional relationship management.

Key Responsibilities

Client Relationship Management

  • Act as the first point of contact for homeowners and association board members.
  • Build strong professional relationships, understand client needs, and ensure seamless interactions.
  • Represent PropVIVO in client communications with a consultative and solution-oriented approach.

Application Assistance & Portfolio Support

  • Guide clients in navigating and maximizing the HOA Management portal.
  • Assist in tracking compliance, financials, and maintenance requests across multiple communities.
  • Provide insights and updates to support Property Managers in client engagements.

Community & Board Engagement

  • Support board members by preparing reports, presentations, and action summaries for meetings.
  • Collaborate with clients to address issues, resolve concerns, and maintain community harmony.

Operational & Vendor Coordination

  • Liaise with vendors for community requirements and assist in evaluating bids.
  • Support inspections, compliance documentation, and approvals.
  • Ensure operational tasks are well-documented and communicated to stakeholders.

Who We Are Looking For

  • Candidates from any educational background or stream are welcome to apply.
  • Technical Skills: Familiarity with MS Excel, web applications, CRM tools, and basic troubleshooting.
  • Communication: Excellent English communication skills (written & verbal) with a professional client-facing approach.
  • Analytical Mindset: Strong problem-solving ability, attention to detail, and structured thinking.
  • Work Flexibility: Comfortable working in US business hours (night shift in India).
  • Preferred: Interest in client management, relationship building, and professional consulting-style roles.

Location: Surat, Gujarat (On-site | US Shift) 9 PM to 6 AM IST (Monday to Saturday).

Job Types: Full-time, Permanent

Pay: From ₹25,000.00 per month

Benefits:

  • Food provided
  • Paid sick time
  • Paid time off
  • Provident Fund

Ability to commute/relocate:

  • Vesu, Surat, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person



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