Logistics Manager
7 days ago
Overview:
We are looking for a highly organized and proactive Logistics Manager to oversee and manage our last-mile milk and dairy product delivery operations. The ideal candidate will ensure smooth route planning, timely deliveries, efficient resource allocation, and quick resolution of delivery-related issues.
Key Responsibilities:
1. Last-Mile Delivery Management
- Oversee daily last-mile delivery operations for milk and dairy products.
- Ensure all delivery schedules are met with accuracy and timeliness.
- Maintain coordination between warehouse, dispatch, and delivery teams.
2. Route Mapping & Planning
- Prepare and optimize daily delivery routes to reduce time and cost.
- Use route planning tools or manual methods to ensure efficient delivery cycles.
- Review and modify routes based on traffic, customer density, and operational needs.
3. Resource & Backup Arrangement
- Manage allocation of delivery staff and vehicles.
- Arrange backup riders/drivers and additional resources when required.
- Ensure all vehicles and delivery equipment are in functional condition.
4. Issue & Query Resolution
- Address customer and delivery-related queries promptly.
- Resolve issues such as delayed delivery, failed delivery attempts, or product-related concerns.
- Track & reduce delivery errors or escalations.
5. Coordination & Reporting
- Coordinate with inventory, warehouse, and customer service teams for smooth operations.
- Maintain proper records of routes, delivery performance, and resources used.
- Prepare daily/weekly operational reports.
6. Compliance & Quality Control
- Ensure proper handling of milk and dairy products during delivery.
- Maintain hygiene and quality standards at all delivery points.
- Train delivery staff on standard operating procedures (SOPs).
Required Skills & Qualifications:
- Proven experience (2–5 years) in logistics, preferably in last-mile or FMCG/dairy delivery.
- Strong knowledge of route planning and fleet management.
- Ability to handle real-time issues and make quick decisions.
- Good communication and leadership skills.
- Basic computer skills (Excel, GPS tracking systems, route planning tools).
- Ability to work under pressure and manage multiple tasks efficiently.
Shift & Work Conditions:
- Should be comfortable working in early morning / shift operations (as dairy deliveries are time-bound).
- On-ground coordination required as per operational needs.
Job Type: Full-time
Pay: ₹15, ₹35,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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