Training Manager @Gurgaon

3 days ago


Gurgaon, Haryana, India Shining Stars Institution & travels Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Hello Folks,

Are you the one we are looking for?

Inviting applications for the role of TRAINING MANAGER .We are looking for TRAINING MANAGER FOR ONE OF OUR CLIENT INTO CUSTOMER SERVICE. Graduates with relevant experience in any BPO with a sound knowledge of end to end domain.

JOB LOCATION - GURGAON

**PLEASE APPLY ONLY IF YOU HOLD MIN. 2 YEARS EXPERIENCE AS A TRAINING MANAGER IN ANY BPO MOREOVER SHOULD BE FLUENT IN ENGLISH N HINDI BOTH THE LANGUAGES **

"Immediate Joiners""

Responsibilities:
•Training Program Development and Delivery

  • Employee & Team Development
  • Operational Support (OJT , TNA , TNI , TTT , Throughput , Training Dashboard , Team handling , Client management etc )
  • Leadership and Supervision
  • Reporting and Documentation
  • Maintaining Stakeholder/Customer Relations
  • Continuous Improvement
  • Safety and Compliance
  • Planning and scheduling of batches and trainer readiness
  • Close looping and due diligence of the EWS cases
  • Participate in the hiring process for New hire batches
  • Resolving customer/ internal stakeholder complaints

TRANSFORMATION HAPPENS HERE. COME , BE A PART OF OUR EXCITING JOURNEY

We are into sourcing, screening & shortlisting of candidates. We are also into campus recruitment, as per the client's requirement.

For any further queries or for getting your interview aligned please call us @ Fauzia), in case your call is missed please allow us time to connect you back and request you to please drop a WhatsApp text / Resume over the same number.

PLEASE SHARE THE SAME HAVING RELEVANT EXPERIENCE OR LOOKING FOR THE SAME.


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