Team Manager

2 weeks ago

Mumbai, India Capita Full time US$ 90,000 - US$ 1,20,000 per year
You will be required to provide leadership, management and support to L&D Admin, LMS Admin and Digital Content Developers. Drive the delivery of services to complete all work within Service Level Agreements.

Job title:

Team Manager - Learning Services

Job Description:

  • To provide leadership, management and support to L&D Admin, LMS Admin and Digital Content Developers
  • Report to the Manager – Learning Admin, complete all work within Service Level Agreements whilst at all times setting an example of excellence in practice.
  • Lead a team of Administrators on a daily basis, providing general day to day support in the Managed Learning Service including: delegate management, venue management, LMS management, content creation
  • Build and maintain strong working relationships with both internal and external stakeholders to ensure a high standard of administration services are delivered to the Capita Academy
  • Able to manage multiple projects, and keep them on schedule meeting key deliverables
  • Experience of managing a team of administrators in the learning environment, including an understanding of SuccessFactors / Workday LMS desirable
  • Understand the process of digital content creation across numerous platforms: Evolve, Articulate, Vyond, VideoScribe, Video, Audio, etc

Generate and distribute management reports for Group Learning in an accurate and timely manner. Also provide support with ad hoc data requests for business requirements

Location:

India - Mumbai - Vikhroli West

,

India

Time Type:

Full time

Contract Type:

Permanent

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