
Account Manager
4 days ago
Responsibilities:
- Creating a positive onboarding experience for new clients.
- Manage daily activities and tasks for clients by Line Manager
- Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
- Responding to clients' requests as they arise in real time
- Maintaining an accurate record of all necessary documents pertaining to the brand.
- Coordinate with various internal teams to deliver Creative, Data Analytics, Tech and Operational Services
- Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together)
- Upsell Always be on the lookout to identify opportunities and convert them to grow revenue
- Ensure that projects are completed on time and within budget.
- Coach and support team members to help them meet departmental goals
- Take responsibility for the quality of work, the accuracy of the brief, and the team's output
- Maintain weekly, fortnightly, and monthly reports
- Meeting clients to discuss strategy and report on progress
- Keep ahead of the industry's developments and apply best practices to areas of improvement
- Maintain an orderly workflow according to priorities
BECOME A PEOPLE'S PERSON
- Exhibit strong leadership skills and inspire your team members
- Stick to the client's brief and the agreed process to deliver effectively
- Utilize your team's productivity keeping the Scope Of Work and allocated budget
- Be all ears to
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Strategic Account Manager
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Account Manager
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Account Manager
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