Desktop Engineer

6 days ago

Goregaon Mumbai Maharashtra, India Renovision Automation Services Pvt. Ltd Full time ₹ 21,300 - ₹ 21,400 per year

Job Opening: Desktop Support Engineer (Work from Office)

Location: Mumbai (Goregaon and Lower Parel)

Budget: ₹3.24LPA(21.4K in hand)

Qualification: Graduation in Any Stream

Experience Required: Minimum 1.6 Years

Working Days: 6 Days

Key Responsibilities:

  • Provide remote technical support to end-users on desktop and system-related issues.
  • Handle incidents, service requests, and troubleshooting through a ticketing system.
  • Troubleshoot issues related to Microsoft Outlook, O365 applications, and email configurations.
  • Ensure timely resolution of technical issues and escalate as necessary.
  • Maintain accurate documentation of support activities and resolutions.
  • Collaborate with teams to ensure consistent and quality support delivery.

Required Skills:

  • Hands-on experience with Ticketing Tools (e.g., ServiceNow, JIRA, Freshdesk, etc.).
  • Strong knowledge of Outlook Troubleshooting and O365 Support.
  • Excellent communication and interpersonal skills.
  • Basic understanding of desktop hardware, software installations, and remote troubleshooting tools.

Eligibility Criteria:

  • Minimum 1.6 years of relevant experience in IT Support / Remote Support.
  • Must have received salary in bank account.
  • Must be able to produce relevant experience documents (Offer Letter, Experience Letter).
  • Graduation is mandatory.

Contact Detail:

Suman Sharma

Job Type: Permanent

Pay: ₹20, ₹21,400.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Application Question(s):

  • Are you comfortable with 3.24LPA(21.4K in hand ) Salary package?
  • Do you have experience of more the 1years and salary received in bank?
  • Are you comfortable for Mumbai -Goregaon OR Lower Parel?
  • How many years' experience do you have?
  • What is your current location ?
  • What is your current CTC?
  • Are you comfortable with 6 Days Working from the Office?
  • What is your Notice Period/ Last Working Day?

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