Outbound Coordinator

1 week ago

Anna Nagar, Tamil Nadu, India I3 MATRIX PRIVATE LIMITED Full time ₹ 3,50,000 per year

Job description

Requirement:

· Must Have Above 2 years of Experience in Relevant Field

  • Should have good communication skill.
  • Should have good computer skills, including proficiency in MS Word, MS Excel, and Internet activities.
  • Professional phone etiquette and customer service orientation.
  • Must be proficient in Microsoft Excel and Word.

Should be proficient in English, Hindi (Preferable).

Responsibilities:

  • Post-Sales Follow-Up: Make timely post-sales follow-up calls to collect payment and required documents on time from the audit completed clients. Update the status in the CRM.
  • Inbound & Outbound Calls: Handle both inbound and outbound calls in a professional and courteous manner to resolve client inquiries and issues.
  • Report daily and monthly activities.
  • Assist with the Technical team to assign them Auditing Date, Time and Documentation process
  • Coordinate With the Technical Team to Assist Them with Daily Planning
  • Demonstrate excellent verbal and written communication skills to build rapport and effectively convey information to clients.
  • Follow up on potential incoming leads.
  • Engage in tele-calling and direct customer interaction.
  • Close sales effectively and achieve assigned targets.
  • Maintain customer relationships and ensure customer satisfaction.
  • Be proactive in identifying sales opportunities and improving conversion rates.

Benefits:

  1. Salary (as per industry norms) + attractive incentives.

  2. Friendly and collaborative work environment.

  3. Access to training and development programs.

Job Types: Full-time, Permanent

Pay: ₹350,000.00 per year

Benefits:

  • Provident Fund

Ability to commute/relocate:

  • Anna Nagar, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • voice process: 2 years (Required)

Location:

  • Anna Nagar, Chennai, Tamil Nadu (Preferred)

Work Location: In person

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